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underpants

(187,195 posts)
Sat Aug 26, 2023, 10:26 AM Aug 2023

Things got complicated at McDonald's. Not a confrontational story.

First, in store advertising. Who doesn’t know about Big Mac’s?




Long drive thru line. It’d been a long time since I’d had an Egg McMuffin.

No ordering at the counter. Kiosk only. I knew this going in. It was very confusing to me. I saw an older couple ordering. They seemed to know what they were doing.
Egg McMuffin alone was $4.29. I kept touching the screen and ended up with hash browns and a small coffee. $8.02.

At one point I really didn’t know what to do. I’d ordered but the only options were

- 1 + if I wanted more than one.
Cancel. Add to order.

Uh, I don’t want to add to the order but I didn’t want to Cancel it and start all over. I hit Add. It then BECAME my order.
Oh. lightbulb moment

That’s how it works now I guess.

28 replies = new reply since forum marked as read
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Things got complicated at McDonald's. Not a confrontational story. (Original Post) underpants Aug 2023 OP
After 1 month of McDonald's breakfasts I had to quit them delisen Aug 2023 #1
This was me and Starbucks Sympthsical Aug 2023 #6
Exactly ! nt delisen Aug 2023 #10
+1 dalton99a Aug 2023 #11
if you got a Starbucks every day stopdiggin Aug 2023 #15
I worked the phone app like it owed me money Sympthsical Aug 2023 #16
oh, I like your style! stopdiggin Aug 2023 #18
"Buy a drink during the witching hour on the sixth Tuesday after the wolf moon" Sympthsical Aug 2023 #20
We encountered kiosk ordering at MOMFUDSKI Aug 2023 #2
I lived very close to a Steak N Shake that closed its dining room during Covid. sinkingfeeling Aug 2023 #14
There's a funny video from a few years ago of kids trying Big Macs LisaM Aug 2023 #3
I occasionally go to the drive-thru to get badhair77 Aug 2023 #4
McMuffin's are big with the fitness crowd underpants Aug 2023 #13
Please don't google what a putrid, petri dish of ecoli and other bacteria those kiosks are maxrandb Aug 2023 #5
Like the door handle? edisdead Aug 2023 #8
+1. (how do you go through life .. ?) -(nt)- stopdiggin Aug 2023 #17
And yet somehow you figured out how to submit a post. edisdead Aug 2023 #7
Yay me! underpants Aug 2023 #12
Fast food got expensive Sympthsical Aug 2023 #9
We just started making our own ice cream. Arthur_Frain Aug 2023 #21
Our ice cream secret Sympthsical Aug 2023 #23
Thanks. Arthur_Frain Aug 2023 #24
As a rule I won't eat someplace that's gone to the new video menus. Arthur_Frain Aug 2023 #19
I tried ordering at a McD's kiosk about two years ago. lpbk2713 Aug 2023 #22
Sourdough Jack NowISeetheLight Aug 2023 #25
after reading all the posts on this thread onethatcares Aug 2023 #26
This was me at Wednesday at 1:00 PM. Pulled in to park.Parked car. There was a very long car line. debm55 Aug 2023 #27
I heard McDonalds is doing well using this type of advertising JI7 Aug 2023 #28

delisen

(6,558 posts)
1. After 1 month of McDonald's breakfasts I had to quit them
Sat Aug 26, 2023, 10:39 AM
Aug 2023

My wallet had gotten 160 dollars lighter and my body was 10 pounds heavier. I figured I was allergic to whatever was going on in their kitchens.

Sympthsical

(10,391 posts)
6. This was me and Starbucks
Sat Aug 26, 2023, 11:02 AM
Aug 2023

I'm not a Starbucks person, but there were three on my commute to work. One day, I decided I wanted to see what this Starbucks lifestyle was like out of curiosity. Went every morning for a month. Got an americano with espresso shots every morning. $80 at the end of the month. That is a phone bill. Nope. Back to the can of Costco Folgers that runs about $10/month.

stopdiggin

(12,978 posts)
15. if you got a Starbucks every day
Sat Aug 26, 2023, 11:38 AM
Aug 2023

and were ONLY $80 lighter - you must have been holding a gun on them. (they don't give that stuff away)

Sympthsical

(10,391 posts)
20. "Buy a drink during the witching hour on the sixth Tuesday after the wolf moon"
Sat Aug 26, 2023, 11:58 AM
Aug 2023

"And earn 50 stars!"

Challenge. Accepted.

 

MOMFUDSKI

(7,080 posts)
2. We encountered kiosk ordering at
Sat Aug 26, 2023, 10:46 AM
Aug 2023

Steak and Shake. A nightmare. Finally had to call over an employee for help. Those corporations HATE payroll. Steak Shake cheapened their meat so we will not be going back EVER.

sinkingfeeling

(53,205 posts)
14. I lived very close to a Steak N Shake that closed its dining room during Covid.
Sat Aug 26, 2023, 11:36 AM
Aug 2023

I used to go and eat their chili spaghetti or a burger frequently. I was so happy when they reopened until I saw their reduced menu and ordering kiosk. I didn't order that day and never went back.

LisaM

(28,735 posts)
3. There's a funny video from a few years ago of kids trying Big Macs
Sat Aug 26, 2023, 10:47 AM
Aug 2023

for the first time. They were mostly confused by the extra bun in the middle.

I think the Big Mac was loosely based on the Big Boy, which had an extra bun.

That said, I hate ordering at the kiosk. I go to McDonald's a couple times a month. What bugs me the most is that you can't get a small or medium fries and a large Diet Coke. Everything increases proportionately.

badhair77

(4,659 posts)
4. I occasionally go to the drive-thru to get
Sat Aug 26, 2023, 10:57 AM
Aug 2023

an egg McMuffin without cheese, so the calories are not bad. I discovered on the app they are buy one get one free. If you are buying for a family they have a 20% off total bill over $5. I didn’t go often but there are bargains to be had, including free food, if one uses the app.

I haven’t checked the kiosk but I could be challenged by it, too.

underpants

(187,195 posts)
13. McMuffin's are big with the fitness crowd
Sat Aug 26, 2023, 11:34 AM
Aug 2023

I’m saying the cried that goes for 100 mile walks or 60 mile runs.

maxrandb

(15,986 posts)
5. Please don't google what a putrid, petri dish of ecoli and other bacteria those kiosks are
Sat Aug 26, 2023, 11:01 AM
Aug 2023

I travel a lot, and I will get back in the car and wait at the drive-thru if a kiosk is the only option.

Of course, I guess if I were concerned about health, I wouldn't be at McDonald's, but about once a year I get a Mac Attack.

Sympthsical

(10,391 posts)
9. Fast food got expensive
Sat Aug 26, 2023, 11:10 AM
Aug 2023

I don't know when this happened (is this what getting old is like?). Fortunately, we don't eat it too often. When I do, I prefer Taco Bell and they have a $1 menu. We went for breakfast at McD's a few months back, and it was like $20. We were both like, "What did we buy?!" Burger King will do 2/$5 croissanwiches sometimes, tho.

We just make our own fast food now. McMuffins are just an egg with a broken yolk. Costco sells cheap croissants.

The big one was Chik Fil' A. Nephews love that shit. But I figured out, thin sliced chicken breast marinated in pickle juice with a buttermilk coat tastes exactly the same.

Of course, now they come over all the time so I'll make it. Friggin teenagers.

Arthur_Frain

(2,199 posts)
21. We just started making our own ice cream.
Sat Aug 26, 2023, 12:00 PM
Aug 2023

Because they jacked the regular price of a carton to the over $7 range recently. It’s better for us because there’s no corn syrup in it, and it takes much less of it to satisfy.

Fast food has been inching up slowly on their marquis featured sandwiches, but there was always a value meal you could fall back on to fill up for less than $5. That’s gone away in the last few years, along with a very real decrease in the quality of the food. Wendy’s chicken sandwiches, I’m looking at you.

Sympthsical

(10,391 posts)
23. Our ice cream secret
Sat Aug 26, 2023, 12:11 PM
Aug 2023

We get the bags of frozen fruit from Costco and the half gallon of half and half for like $4.

Frozen fruit, half and half, splenda in a ninja blender. The frozen fruit gives it the consistency of soft serve. With the half and half and splenda, you're cutting out all the sugar and a lot of the fat from heavy cream. You can use milk and it comes out fine, but for flavor/texture, we like half and half. I do use skim milk and frozen fruit to make fruit smoothies that way, too. Ice cream vs. smoothie comes down to proportion of liquid vs. frozen fruit.

We use frozen strawberries usually for ice cream, and it is so, so good.

Somewhat related, the frozen mixed berries (defrosted) and splenda in a food processor then stored in the fridge. That's what I use to make PB&J.

Arthur_Frain

(2,199 posts)
24. Thanks.
Sat Aug 26, 2023, 02:36 PM
Aug 2023

Mrs Frain has been after me to try not-whole-milk. I’ve been resisting based on we eat far less than we used to, but I’ll give your ideas a spin. Probably try stevia instead of Splenda if I go for non sugar.

These days, after all the reversals over the years, give me eggs, butter, coffee, and sugar, keep your margarine, sugar substitute, egg white product, and Red Bull.

Always loved the Costco berry mixes for smoothies.

Arthur_Frain

(2,199 posts)
19. As a rule I won't eat someplace that's gone to the new video menus.
Sat Aug 26, 2023, 11:54 AM
Aug 2023

Or kiosks. When they put the kiosks in up here (Alaska), magically the McDouble and small fry value deal ($3.99) disappeared. You can still buy a McDouble and fry at the kiosk, but it’s $5.73 that way.

I only ever ate there once in a great while so it’s no big loss.

But it pisses me off when I’m trying to read the menu on the wall and it keeps shifting into another screen. Really annoying.

lpbk2713

(43,201 posts)
22. I tried ordering at a McD's kiosk about two years ago.
Sat Aug 26, 2023, 12:09 PM
Aug 2023


I first walked up to the counter when I walked in. Counter person pointed at the kiosk without saying a word. I tried to order what I wanted but the screen and I weren't communicating. I walked away after wasting my time. Haven't been back. I know it's just another fast food joint but I found it much too impersonal. I never had that much of a craving for McGrease and McSalt anyway.




NowISeetheLight

(3,991 posts)
25. Sourdough Jack
Sat Aug 26, 2023, 02:44 PM
Aug 2023

I don't really like fadt food but I do like a Sourdough Jack with curly fries every few months at Jack in the Box. It's like a $12 combo now. Same with Subway. Foot long Cold Cut Combo is $13. I just read Subway was just purchased by a private equity company so I'm expecting less staff, lower quality food and higher prices soon.

onethatcares

(16,596 posts)
26. after reading all the posts on this thread
Sat Aug 26, 2023, 05:44 PM
Aug 2023

I can definitely see that covid made the prices of fast food rise. That and the idea that no one wants to work any more.

debm55

(38,076 posts)
27. This was me at Wednesday at 1:00 PM. Pulled in to park.Parked car. There was a very long car line.
Sat Aug 26, 2023, 05:52 PM
Aug 2023

Thought I would just go in and order. Doors locked. Got in car, got in car line. Finally got to order--Chicken sandwich. Sorry, no chicken. Summer fresh salad with strawberries. Sorry, no lettuce. This was Wendy's, I left and went over to Arby's.

JI7

(90,835 posts)
28. I heard McDonalds is doing well using this type of advertising
Sat Aug 26, 2023, 06:03 PM
Aug 2023

It's the same food that they have always had on their menu but by mentioning it as seen in this or that show or film or saying this is what some celeb's favorite meal is they are getting a lot of orders for those things.

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