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Coventina

(28,011 posts) Tue Dec 10, 2024, 01:28 PM Dec 10

McDonald's in Altoona, PA flooded with Google reviews after suspect arrested in CEO's killing

Google intervened and removed negative online reviews aimed at McDonald's this week after a suspect in the killing of UnitedHealth executive Brian Thompson was arrested at the fast food chain's restaurant in Altoona, Pennsylvania.

A Google spokesperson told USA TODAY on Tuesday the negative reviews, which were unrelated to the actual business, violated its policies and were removed. Some reviews that appeared to reference the arrest were still active Tuesday morning, with some receiving hundreds of likes.

The spokesperson confirmed Google would continue to remove additional derogatory reviews online.

According to Google's online policies, contributed content must be based on the reviewer’s real experiences with a location, and Google closely monitors policy-violating content. Google is also is placing additional protections on the profiles to prevent further off-topic reviews.

The negative reviews popped up online after Luigi Mangione, 26, was captured on Monday following a multi-day manhunt at a McDonald’s in Altoona, about 100 miles east of Pittsburgh. According to Pennsylvania State Police, he was spotted eating at the restaurant by a customer who alerted a McDonald's employee.

https://www.usatoday.com/story/money/2024/12/10/altoona-pennsylvania-mcdonalds-google-reviews/76883542007/

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Does anyone seriously believe that the decision whether to patronize this McDonald's will hinge on a Google review about the arrest?

16 replies

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McDonald's in Altoona, PA flooded with Google reviews after suspect arrested in CEO's killing (Original Post) Coventina Dec 10 OP

So these were negative reviews? How about - good job having a staff that has an idea what's going on in the world and underpants Dec 10 #1

I wish I could rec this more than once. Raine1967 Dec 10 #6

Itt was a customer who alerted the staff, who then did the correct thing. niyad Dec 10 #8

Wendy's SocialDemocrat61 Dec 10 #13

Okay. Good. And thanks underpants Dec 10 #14

It was in the last quoted paragraph. niyad Dec 10 #16

Welcome to the 21st Century Metaphorical Dec 10 #2

I could have sworn that the last report I read had him in Atlanta. So some niyad Dec 10 #3

Maybe auto-correct? Coventina Dec 10 #4

Snicker!!! niyad Dec 10 #7

Burger King SocialDemocrat61 Dec 10 #5

Waffle House Renew Deal Dec 10 #9

With in-network pre-approval? Ptah Dec 10 #10

The reviews of the food itself NameAlreadyTaken Dec 10 #11

Yelp was even worse than Google. I guess people thought they were being funny Wiz Imp Dec 10 #12

So none of the reviewers could have used the $60k reward? leftstreet Dec 10 #15

underpants

(187,107 posts)

1. So these were negative reviews? How about - good job having a staff that has an idea what's going on in the world and

Reply to Coventina (Original post)

Tue Dec 10, 2024, 01:31 PM

Dec 10

are paying attention.

Raine1967

(11,614 posts)

6. I wish I could rec this more than once.

Reply to underpants (Reply #1)

Tue Dec 10, 2024, 01:36 PM

Dec 10

It's absolute truth.

niyad

(120,528 posts)

8. Itt was a customer who alerted the staff, who then did the correct thing.

Reply to underpants (Reply #1)

Tue Dec 10, 2024, 01:38 PM

Dec 10

Kudos to alll of them!

SocialDemocrat61

(2,954 posts)

13. Wendy's

Reply to niyad (Reply #8)

Tue Dec 10, 2024, 02:04 PM

Dec 10

We don't snitch either 😉

underpants

(187,107 posts)

14. Okay. Good. And thanks

Reply to niyad (Reply #8)

Tue Dec 10, 2024, 02:04 PM

Dec 10

I didn’t know that.

niyad

(120,528 posts)

16. It was in the last quoted paragraph.

Reply to underpants (Reply #14)

Tue Dec 10, 2024, 02:45 PM

Dec 10

Metaphorical

(2,342 posts)

2. Welcome to the 21st Century

Reply to Coventina (Original post)

Tue Dec 10, 2024, 01:33 PM

Dec 10

I suspect that this particular McDonalds saw a 10,000% increase in traffic as all the looky-loos checked the place out. 15 minutes of fame time.

niyad

(120,528 posts)

3. I could have sworn that the last report I read had him in Atlanta. So some

Reply to Coventina (Original post)

Tue Dec 10, 2024, 01:34 PM

Dec 10

"reporter" cannot spell Altoona?

Coventina

(28,011 posts)

4. Maybe auto-correct?

Reply to niyad (Reply #3)

Tue Dec 10, 2024, 01:35 PM

Dec 10

Or, as I like to call it: auto carrot!

niyad

(120,528 posts)

7. Snicker!!!

Reply to Coventina (Reply #4)

Tue Dec 10, 2024, 01:36 PM

Dec 10

SocialDemocrat61

(2,954 posts)

5. Burger King

Reply to Coventina (Original post)

Tue Dec 10, 2024, 01:35 PM

Dec 10

We don’t snitch!

Renew Deal

(83,021 posts)

9. Waffle House

Reply to SocialDemocrat61 (Reply #5)

Tue Dec 10, 2024, 01:47 PM

Dec 10

Snitches get stitches

Ptah

(33,521 posts)

10. With in-network pre-approval?

Reply to Renew Deal (Reply #9)

Tue Dec 10, 2024, 01:50 PM

Dec 10

NameAlreadyTaken

(1,618 posts)

11. The reviews of the food itself

Reply to Coventina (Original post)

Tue Dec 10, 2024, 01:52 PM

Dec 10

should be enough to drive away business.

Wiz Imp

(2,257 posts)

12. Yelp was even worse than Google. I guess people thought they were being funny

Reply to Coventina (Original post)

Tue Dec 10, 2024, 01:56 PM

Dec 10

In reality, I found it rather sickening.

https://www.wtaj.com/news/local-news/altoona-mcdonalds-slammed-with-bad-reviews-after-arrest-of-luigi-mangione/

Altoona McDonald’s slammed with bad reviews after arrest of Luigi Mangione

An Altoona McDonald’s is getting backlash online after an employee called 911, leading to the arrest of Luigi Mangione, the suspect in the murder of United Healthcare CEO Brian Thompson.

Mangione was taken into custody at the McDonald’s on Plank Road in Altoona Monday morning, Dec. 9, when a customer noticed a man in the back of the store with a mask, laptop and backpack. The customer then went to an employee who in turn called 911.
-----(snip)-----
A recurring theme for the reviews is “rats,” which likely refers to the employee “ratting out” Mangione by calling 911. Others are also calling it “noisy” because “employees talk too much,” again, likely referring to the employee talking to dispatch/police.

“Mcdiarrrhea of the mouth here. Would not recommend. Unsafe food served by unsafe ppl. Curious what insurance plans employees get working here,” one user from Illinois wrote on Yelp.

“This McDonald’s location is dealing with a serious rat problem. They have rats working the register,” said another from New York on Yelp.
------(snip)-----

https://www.pennlive.com/crime/2024/12/reviewers-slam-pa-mcdonalds-after-worker-tip-leads-to-arrest-in-ceo-killing.html

Reviewers slam Pa. McDonald’s after worker tip leads to arrest in CEO killing

-----(snip)-----
“This fast food restaurant houses a traitor among its employees,” the first review posted Monday said. “The working class has betrayed humanity.”

“Very large rat behind the counter,” another reviewer said. “Not very nutritional food. I’ve heard the employees get free food for working a shift--hope they have health insurance to cover the future heart attacks. .! oh wait.”

“The fries were sad and cold, like that snitches heart,” another review said. “Pretty depressing atmosphere too. Feels likes someone might rat out on you.”

“Never eating at this McDonald’s again. Imagine going to grab a Big Mac and witnessing Officer Snitchy McSnitch (Employee of the Month) calling the feds on a HERO. Dude was just trying to enjoy his McNuggets after literally uniting Americans, and this cashier speedran dialing 911 faster than he’s ever assembled a McFlurry.”
-----(snip)-----

leftstreet

(36,394 posts)

15. So none of the reviewers could have used the $60k reward?

Reply to Coventina (Original post)

Tue Dec 10, 2024, 02:07 PM

Dec 10

Smh

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