General Discussion
Related: Editorials & Other Articles, Issue Forums, Alliance Forums, Region ForumsPublic distress is uncomfortable. I'm so thankful for the people who ignored the awkwardness.
First off - a disclaimer. While I'm not a cruise person, this vacation was for my husband. We compromise and trade off over the years. Not my jam but not going to pick that battle. I respectfully ask for no judgment on this count as I know people can have very strong feelings about cruising.
Anyway, I had to leave a cruise vacation prematurely for medical reasons on Tuesday. The experience was ... traumatic. My husband could not come with me for reasons I am 100% okay with and too long to get into. I was traveling alone which probably upset him more than me.
I'm also not a birthday person. Until my birthday is spent slogging in misery to get back to the US. I tried desperately to keep my discomfort to myself but tears slip out, you know?
I wanted to share some observations recognizing that one or two employees in organizations with a workforce of thousands is not representative of the company itself, especially when it's gig work.
Companies and places where I encountered amazing caring people:
Virgin Voyages - can't say enough about their commitment to passenger safety and care.
Enterprise Car Rental - two people who saw what needed to be done and quietly took care of me above and beyond their job duties.
Uber - I think I encountered a guardian angel, if I believed in such things.
Ashford Presbyterian Community Hospital ER in San Juan, PR - What they can do with what they have is seriously impressive.
Heck, everyone in Puerto Rico seems to have sky high EQ!
US Border Patrol - I am not kidding.
I had a horrific experience at a Courtyard Marriott once I finally got somewhere stateside I could lie down for a few hours before continuing on which really surprised me.
I'm grateful for all the people on my journey who inquired about my well-being, expressed concern, offered help, and just did things they could see I needed without being asked. The Costa Rican woman who held me in her arms in the airport in Barbados before boarding her flight to Toronto gave me the strength to carry on.
If someone is in distress, ignoring may be the "polite" thing to do, but it can also hurt. I was at my lowest when surrounded by people pretending not to see me. I know they were respecting my privacy and dealing with their own lives. I do appreciate that.
I have long encouraged folks to reach out to suffering strangers, even at the risk of being snapped at or rebuffed. If all you can do is quietly hand someone a kleenex or a bottle of water with no words exchanged, it can mean the world to them.
Distress is awkward, but it doesn't have to be if we normalize acknowledging it gently.
There are so many people out there who will never know how large a place they will forever hold in my memory and my heart. I hope I can continue to pay it forward for years to come.
mwmisses4289
(3,238 posts)mountain grammy
(28,682 posts)Hope youre feeling better.
The kindness of strangers should remind us all to do the same.
MuseRider
(35,130 posts)were able to find just who you needed when you needed them.
The person helping the person in distress often feels they got the best of it. The only thing that feels better than being helped and cared for is to have been the one who did the help and caring. It is a lovely circle in that way.
I hope things are clearing up for you. We are here, of course always, to help as we can. We all have something that works and little feels better than using that to help another person.
deRien
(318 posts)to be on the watch for those who need that extra bit of care... I recently read a book about "seeing" people... all these kind people were able to see a person in need... how wonderful is that in the world we now live in....
Wonder Why
(6,553 posts)person is stressed and if they need help, just ask me and I'll do what I can. It does not impose on them because they can politely decline and it allows them to make the choice without pressure. It also allows you to say that what they need is beyond you but you are willing to help find the right support.
It's like the salesperson who doesn't say "Can I help you?" when you are just looking around (imposing themselves on you) but who, instead, says "If you need help, just ask. I am available." (letting you call the shots)
malaise
(292,828 posts)Hope youre recovering well.
Fla Dem
(27,427 posts)But not all are. I'm glad you were surrounded by those that were.
Whatever your situation (health wise) was at the time, I hope you've recovered and are feeling well.
All the best going forward.
NNadir
(37,303 posts)It is nice to see that even in commercial settings, and among strangers, humanity can still rise.
KnR
MLAA
(19,669 posts)same for others a time or two. Im so glad you found a number of earth angels on your journey while having to travel alone. 💕
Oneironaut
(6,212 posts)Generally, people have no idea what to do in a medical emergency or when they see someone in distress. There are a lot of myths too, like, the fear that someone will sue them if they intervene (despite all states having some level of Good Samaritan laws), or, the fear of social embarrassment or looking foolish that they overreacted to someone not actually being in distress.
Its always worth it just to check. Its much worse to ignore someone in distress than be wrong about someone being in distress.
Joinfortmill
(20,082 posts)obamanut2012
(29,176 posts)We have met IRL, and you are a great person.
Secondly, when you feel able to, I would 00% contact Marriott about this -- they actually have a lot of locations near major medical centers, and often take in Ronald McDonald house and similar overflows. I don't work for them, but know via my job they pride themselves in assisting folks like you.
on edit: and yes, ask. A situation a couple years ago shows this: there was an elderly lady sitting cowering under the overhang outside Safeway. It was cold, rainy, she had two suitcases. Dressed very nicely with a nice haircut, so not the usual unhoused we see there. I always stop when I see older women -- Sacramento has motels for them and single moms. Long story short: her housing became unstable because of her landlord's death, she was retired, and had no local family or close friends anymore. She let me call the emergency shelter number, although she started crying and said she was embarrassed and didn't want me to. Within 15 minutes, a social worker and medic came and took her away -- they told em she would ahve a safe room to herself, food,e tc., and they would make sure she had a good place to land.
So, always ask. People you think seem together or middle class need help. Do not be embarrassed. The above story isn't about me, it's about just stopping and aksing.
Clouds Passing
(7,007 posts)Good people, especially in this time, have a little extra kindness to give to others who are hurting.
FailureToCommunicate
(14,583 posts)life, at a Walmart. He noticed an older lady on a battery shopping cart and her daughter as he walked in, but went on to do his shopping. Moments later he saw them again, but the mother looked slumped over on the cart, and the daughter looking distraught. My son immediately asked a couple questions, helped the lady to the floor and began checking vitals and performing CPR. He had had only basic first aid training but knew enough to start immediate help. He got her pulse going again and stabilized her till the EMTs arrived a few long minutes later, likely saving her life.
He mentioned this on the phone to me the other day. I am so proud of him!
I know this is a higher level of outreach than you are advocating, but it is similar in the sense of the need to be aware of your surrounding, and of people in obvious distress, and be willing to reach out.
Roy Rolling
(7,420 posts)Public medical emergencies feel awkward for the patient, but its when those gifted people with a good heart step up to help.
Mister Rogers suggested for children in crisis to look for the helpers during chaos.
So glad you experienced it personally. 😻
niyad
(129,571 posts)When I see someone in distress, I ask if there is anything I can do to help. Sometimes I can, other times, it's "no, but thank you for asking". And, more times than I like to remember, being first on the scene of an accident or medical emergency, and either rendering assistance, or at least being able to summon assistance.
Your DU family is here for you.
AllaN01Bear
(28,608 posts)FakeNoose
(40,191 posts)I believe most Americans are good-hearted and sympathetic, but many people are uncomfortable in situations when they don't know how to act. It's their failing not yours, but that's no comfort to you, is it?
Many Americans have been told, "Stay out of the way and let the professionals do their job." I guess the assumption is that doctors and nurses are everywhere, and always on call in case someone is in distress. (That's totally not the case, of course.) Also there is the fear of liability, "what if I step in to help, and then later on I'm slapped with a lawsuit?" This happens more often than you might think.
I'm glad that you encountered a few kind souls who did make an effort to help you. They were probably "paying it forward" for a time when a stranger came forward and helped them, just as you plan to do.
Good luck dear and thanks for sharing this story!
mjvpi
(1,873 posts)As my wife and I age, its been illustrative how opposites do attract. A constant cutting hair and selling watches, as it often works out. A horribly politically incorrect story that my father used to read to me, was Uncle Remus, The Tar Baby. The part of the story that I have flashed on for many days of my adult life, is having a project that the harder you fight it, the stucker you get. It sounds like yu had a Tar Baby vacation. Sometimes I am out of sync with the whole universe, and yet I will keep swinging.