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EarlG

(22,540 posts)
Mon Mar 25, 2024, 11:26 PM Mar 2024

We're back! But you may experience some temporary issues -- here's what you need to know right now

This discussion thread was locked by EarlG (a host of the Announcements group).

The update has been completed and we are pleased with how everything has gone so far. HOWEVER -- there is now going to be a brief period of time where pages may be slow to load, or you may experience errors. We are aware of this, and it is completely expected. We anticipate that these issues will quickly clear up as more people come back to the site.

The two errors that you may run into temporarily are these:

1) 504 Gateway Timeout. This means that our server received your request to visit a page, but could not respond quickly enough. This could happen anywhere on the site, including while posting -- temporarily, we recommend copying the text of your post to another location before hitting the Post or Preview button, just in case.

We expect this error to be temporary and fairly non-intrusive. If you run into this error, you should only experience it once on that page -- if you see it, wait a minute or two, and then try reloading the page. Note that if this happens when you are trying to post, you should probably go back to the forum you were in and start the posting process again, to avoid potentially double-posting.

If you see this error, it should clear up within no more than 10-15 minutes, and you should not see it again on that page. On subsequent visits to the page, you should see it load normally. You do NOT need to report this error, unless you are still unable to access the page you're trying to reach after more than 15 minutes.

2) Database query error. A database query error will appear on a blank page, and will look something like this:

Query failed: INSERT INTO jury_log VALUES (NULL, '101563', '1002', '18809580', '10', '1', '4', '184242', '', NOW() )

Note that this error may occur immediately after a 504 Gateway Timeout, in which case you should just wait a minute or two and then try again. But if you see an error like this appear immediately, without delay, then please copy the error message and report it in the DU Community Help forum.

We expect to see this error cropping up more frequently than the 504 error. If you experience 504 errors, they should clear up quickly on their own. But query errors require a manual fix, so we might be hunting them down for a little while.

We're not going to rule out that further work will be needed, depending on what happens next. But as of now, we expect that as more people come back to the site, these errors will diminish and disappear. We hope to be back to normal very soon.

If any of this changes, I will let you know. In the meantime, welcome back!

45 replies = new reply since forum marked as read
Highlight: NoneDon't highlight anything 5 newestHighlight 5 most recent replies
We're back! But you may experience some temporary issues -- here's what you need to know right now (Original Post) EarlG Mar 2024 OP
Thanks for your hard work orangecrush Mar 2024 #1
This message was self-deleted by its author HoraceGoesSkiing Mar 2024 #6
This message was self-deleted by its author orangecrush Mar 2024 #1
Thank you for your skill and your efforts. LastDemocratInSC Mar 2024 #3
Yayyyy. Was beginning to worry! niyad Mar 2024 #4
Awesome blogslug Mar 2024 #5
Yeah! 👏👏👏👏👏 irisblue Mar 2024 #7
Thank you! But what do I do with these new appendages sticking out of my laptop? Hermit-The-Prog Mar 2024 #8
if it gets up and walks and swears , runnnnnnnn!!!!!!!!! AllaN01Bear Mar 2024 #11
It keeps stealing my pretzels. Hermit-The-Prog Mar 2024 #20
lol. AllaN01Bear Mar 2024 #36
Thanks for the info. Mr.Bill Mar 2024 #9
Wonderful, thank you! TeamProg Mar 2024 #10
Thank you! LoveTheDU Mar 2024 #12
FWIW dweller Mar 2024 #13
TY EarlG & Elad For All you do to Cha Mar 2024 #14
I tried two times to BigmanPigman Mar 2024 #15
me too, different forums, same problem Attilatheblond Mar 2024 #16
It just happened again on a different reply to a post. BigmanPigman Mar 2024 #21
Do I ever agree with that. True Blue American Mar 2024 #31
Same thing happened to me last night. Mr.Bill Mar 2024 #43
Fwiw, I got one of those database queryerrors the first time I tried to post a commen. ShazzieB Mar 2024 #17
Thank you! Glad you're back! highplainsdem Mar 2024 #18
Hurray! glad to be back Raine Mar 2024 #19
Whew. So happy it's back! byronius Mar 2024 #22
Test Lithos Mar 2024 #23
Thank you for your hard work LetMyPeopleVote Mar 2024 #24
Thanks! Hope22 Mar 2024 #25
Kick for visibility. William769 Mar 2024 #26
So glad you're both back and DU as well! CaliforniaPeggy Mar 2024 #27
Thank you for all you do. democrank Mar 2024 #28
Thanks, the work you do here is important in so many ways. 🌊 !!! Think. Again. Mar 2024 #29
My only complaint is that down time coincided with Rachel time. ariadne0614 Mar 2024 #30
The background color is off.. seems to be light yellow? FloridaBlues Mar 2024 #32
Thank you! Marthe48 Mar 2024 #33
Thanks, EarlG! Scrivener7 Mar 2024 #34
Thank you! PatSeg Mar 2024 #35
Thanks very much for all the behind-the-scenes heavy lifting Golden Raisin Mar 2024 #37
Nice to have it back for my Morning Surf! Thank you! TeamProg Mar 2024 #38
Thank you! N/T Upthevibe Mar 2024 #39
Thanks for all you do dlk Mar 2024 #40
Site will not permit me to self delete a post MichMan Mar 2024 #41
Thanks for bdamomma Mar 2024 #42
Thsnks for all you do Alice Kramden Mar 2024 #44
No issues so far SouthernDem4ever Mar 2024 #45

orangecrush

(21,796 posts)
1. Thanks for your hard work
Mon Mar 25, 2024, 11:33 PM
Mar 2024

And all who participated.

Response to orangecrush (Reply #1)

Response to EarlG (Original post)

LastDemocratInSC

(3,829 posts)
3. Thank you for your skill and your efforts.
Mon Mar 25, 2024, 11:34 PM
Mar 2024

niyad

(119,930 posts)
4. Yayyyy. Was beginning to worry!
Mon Mar 25, 2024, 11:35 PM
Mar 2024

blogslug

(38,653 posts)
5. Awesome
Mon Mar 25, 2024, 11:36 PM
Mar 2024

Thanks for keeping us posted.

irisblue

(34,265 posts)
7. Yeah! 👏👏👏👏👏
Mon Mar 25, 2024, 11:38 PM
Mar 2024

Hermit-The-Prog

(36,588 posts)
8. Thank you! But what do I do with these new appendages sticking out of my laptop?
Mon Mar 25, 2024, 11:39 PM
Mar 2024

AllaN01Bear

(23,047 posts)
11. if it gets up and walks and swears , runnnnnnnn!!!!!!!!!
Mon Mar 25, 2024, 11:47 PM
Mar 2024

what ever you do , dont feed it after midnight.

Hermit-The-Prog

(36,588 posts)
20. It keeps stealing my pretzels.
Tue Mar 26, 2024, 12:03 AM
Mar 2024

AllaN01Bear

(23,047 posts)
36. lol.
Tue Mar 26, 2024, 08:29 AM
Mar 2024

Mr.Bill

(24,790 posts)
9. Thanks for the info.
Mon Mar 25, 2024, 11:39 PM
Mar 2024

It's good to be back.

 

TeamProg

(6,630 posts)
10. Wonderful, thank you!
Mon Mar 25, 2024, 11:45 PM
Mar 2024

LoveTheDU

(118 posts)
12. Thank you!
Mon Mar 25, 2024, 11:48 PM
Mar 2024

We wouldn't have this community without you!

dweller

(25,052 posts)
13. FWIW
Mon Mar 25, 2024, 11:49 PM
Mar 2024

You know that page that went up at 9pm about downtime ?
Reloading it does not bring one here now that DU is back online.
It just keeps showing the DU is down msg.

You have to type in democraticunderground.com in the address bar to get back here.

Maybe change that …


✌🏻

Cha

(305,428 posts)
14. TY EarlG & Elad For All you do to
Mon Mar 25, 2024, 11:51 PM
Mar 2024

keep DU Up and Running Smoothly!

BigmanPigman

(52,258 posts)
15. I tried two times to
Mon Mar 25, 2024, 11:58 PM
Mar 2024

post a reply but the "error" thing popped up right away both times. I will see if this reply works.

Yes, it did. Odd. This is why tech gives me a headache.

Attilatheblond

(4,305 posts)
16. me too, different forums, same problem
Mon Mar 25, 2024, 11:59 PM
Mar 2024

failure

BigmanPigman

(52,258 posts)
21. It just happened again on a different reply to a post.
Tue Mar 26, 2024, 12:03 AM
Mar 2024

It is inconsistent.

True Blue American

(18,164 posts)
31. Do I ever agree with that.
Tue Mar 26, 2024, 06:13 AM
Mar 2024

I get one problem solved, then have another but not here. Thanks for your hard work.

Mr.Bill

(24,790 posts)
43. Same thing happened to me last night.
Tue Mar 26, 2024, 02:24 PM
Mar 2024

But when I looked today, what I posted was there.

ShazzieB

(18,670 posts)
17. Fwiw, I got one of those database queryerrors the first time I tried to post a commen.
Tue Mar 26, 2024, 12:00 AM
Mar 2024

I made several tries to post that comment, but it never went through. Haven't tried with anything else till now.

Fingers crossed as I try to post this one! 🤞

highplainsdem

(52,367 posts)
18. Thank you! Glad you're back!
Tue Mar 26, 2024, 12:00 AM
Mar 2024

Raine

(30,602 posts)
19. Hurray! glad to be back
Tue Mar 26, 2024, 12:02 AM
Mar 2024

thanks for all your hard work!!

byronius

(7,598 posts)
22. Whew. So happy it's back!
Tue Mar 26, 2024, 12:12 AM
Mar 2024

Lithos

(26,453 posts)
23. Test
Tue Mar 26, 2024, 12:29 AM
Mar 2024

Test

LetMyPeopleVote

(154,538 posts)
24. Thank you for your hard work
Tue Mar 26, 2024, 12:32 AM
Mar 2024

Hope22

(2,873 posts)
25. Thanks!
Tue Mar 26, 2024, 12:34 AM
Mar 2024

Your efforts are greatly appreciated! 👍😁

William769

(55,828 posts)
26. Kick for visibility.
Tue Mar 26, 2024, 12:49 AM
Mar 2024

CaliforniaPeggy

(152,097 posts)
27. So glad you're both back and DU as well!
Tue Mar 26, 2024, 12:53 AM
Mar 2024

It's almost 11 pm out here on the West Coast, and I'm going to bed shortly, but I wanted to see if you were back . . .

YAY 'cause you are!

I will sleep well tonight.

democrank

(11,250 posts)
28. Thank you for all you do.
Tue Mar 26, 2024, 02:10 AM
Mar 2024

I deeply appreciate DU

Think. Again.

(17,983 posts)
29. Thanks, the work you do here is important in so many ways. 🌊 !!!
Tue Mar 26, 2024, 04:07 AM
Mar 2024

ariadne0614

(1,869 posts)
30. My only complaint is that down time coincided with Rachel time.
Tue Mar 26, 2024, 05:49 AM
Mar 2024

On the bright side, it made me realize how much I depend on the sense of community I get from real time shared experience feedback.

FloridaBlues

(4,367 posts)
32. The background color is off.. seems to be light yellow?
Tue Mar 26, 2024, 06:34 AM
Mar 2024

I don’t think it’s me.😀

Marthe48

(19,023 posts)
33. Thank you!
Tue Mar 26, 2024, 08:09 AM
Mar 2024

Glad to wake up to an active site. So far, so good Thank you!

Scrivener7

(52,745 posts)
34. Thanks, EarlG!
Tue Mar 26, 2024, 08:11 AM
Mar 2024

PatSeg

(49,724 posts)
35. Thank you!
Tue Mar 26, 2024, 08:19 AM
Mar 2024

Golden Raisin

(4,674 posts)
37. Thanks very much for all the behind-the-scenes heavy lifting
Tue Mar 26, 2024, 09:09 AM
Mar 2024

to keep DU in top shape.

 

TeamProg

(6,630 posts)
38. Nice to have it back for my Morning Surf! Thank you!
Tue Mar 26, 2024, 09:54 AM
Mar 2024

Upthevibe

(9,098 posts)
39. Thank you! N/T
Tue Mar 26, 2024, 10:16 AM
Mar 2024

dlk

(12,374 posts)
40. Thanks for all you do
Tue Mar 26, 2024, 10:24 AM
Mar 2024

It's not easy but is greatly appreciated!

MichMan

(13,194 posts)
41. Site will not permit me to self delete a post
Tue Mar 26, 2024, 10:52 AM
Mar 2024

All I get is error message. If it later gets alerted, will that be considered in an appeal?

bdamomma

(66,439 posts)
42. Thanks for
Tue Mar 26, 2024, 01:00 PM
Mar 2024

the update EarlG.

Alice Kramden

(2,393 posts)
44. Thsnks for all you do
Tue Mar 26, 2024, 03:36 PM
Mar 2024

EarlG and team - you are greatly appreciated

SouthernDem4ever

(6,618 posts)
45. No issues so far
Tue Mar 26, 2024, 06:27 PM
Mar 2024

Working great for me.

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