Announcements
Related: About this forumWe're back! But you may experience some temporary issues -- here's what you need to know right now
This discussion thread was locked by EarlG (a host of the Announcements group).
The update has been completed and we are pleased with how everything has gone so far. HOWEVER -- there is now going to be a brief period of time where pages may be slow to load, or you may experience errors. We are aware of this, and it is completely expected. We anticipate that these issues will quickly clear up as more people come back to the site.
The two errors that you may run into temporarily are these:
1) 504 Gateway Timeout. This means that our server received your request to visit a page, but could not respond quickly enough. This could happen anywhere on the site, including while posting -- temporarily, we recommend copying the text of your post to another location before hitting the Post or Preview button, just in case.
We expect this error to be temporary and fairly non-intrusive. If you run into this error, you should only experience it once on that page -- if you see it, wait a minute or two, and then try reloading the page. Note that if this happens when you are trying to post, you should probably go back to the forum you were in and start the posting process again, to avoid potentially double-posting.
If you see this error, it should clear up within no more than 10-15 minutes, and you should not see it again on that page. On subsequent visits to the page, you should see it load normally. You do NOT need to report this error, unless you are still unable to access the page you're trying to reach after more than 15 minutes.
2) Database query error. A database query error will appear on a blank page, and will look something like this:
Query failed: INSERT INTO jury_log VALUES (NULL, '101563', '1002', '18809580', '10', '1', '4', '184242', '', NOW() )
Note that this error may occur immediately after a 504 Gateway Timeout, in which case you should just wait a minute or two and then try again. But if you see an error like this appear immediately, without delay, then please copy the error message and report it in the DU Community Help forum.
We expect to see this error cropping up more frequently than the 504 error. If you experience 504 errors, they should clear up quickly on their own. But query errors require a manual fix, so we might be hunting them down for a little while.
We're not going to rule out that further work will be needed, depending on what happens next. But as of now, we expect that as more people come back to the site, these errors will diminish and disappear. We hope to be back to normal very soon.
If any of this changes, I will let you know. In the meantime, welcome back!
orangecrush
(21,330 posts)And all who participated.
Response to orangecrush (Reply #1)
HoraceGoesSkiing This message was self-deleted by its author.
Response to EarlG (Original post)
orangecrush This message was self-deleted by its author.
LastDemocratInSC
(3,819 posts)niyad
(119,309 posts)blogslug
(38,618 posts)Thanks for keeping us posted.
irisblue
(34,065 posts)Hermit-The-Prog
(36,462 posts)AllaN01Bear
(22,913 posts)what ever you do , dont feed it after midnight.
Hermit-The-Prog
(36,462 posts)AllaN01Bear
(22,913 posts)Mr.Bill
(24,739 posts)It's good to be back.
TeamProg
(6,630 posts)LoveTheDU
(116 posts)We wouldn't have this community without you!
You know that page that went up at 9pm about downtime ?
Reloading it does not bring one here now that DU is back online.
It just keeps showing the DU is down msg.
You have to type in democraticunderground.com in the address bar to get back here.
Maybe change that
✌🏻
Cha
(304,612 posts)keep DU Up and Running Smoothly!
BigmanPigman
(52,153 posts)post a reply but the "error" thing popped up right away both times. I will see if this reply works.
Yes, it did. Odd. This is why tech gives me a headache.
Attilatheblond
(4,134 posts)failure
BigmanPigman
(52,153 posts)It is inconsistent.
True Blue American
(18,133 posts)I get one problem solved, then have another but not here. Thanks for your hard work.
Mr.Bill
(24,739 posts)But when I looked today, what I posted was there.
ShazzieB
(18,444 posts)I made several tries to post that comment, but it never went through. Haven't tried with anything else till now.
Fingers crossed as I try to post this one! 🤞
highplainsdem
(52,030 posts)Raine
(30,592 posts)thanks for all your hard work!!
byronius
(7,590 posts)Test
LetMyPeopleVote
(153,851 posts)Your efforts are greatly appreciated! 👍😁
William769
(55,783 posts)CaliforniaPeggy
(151,805 posts)It's almost 11 pm out here on the West Coast, and I'm going to bed shortly, but I wanted to see if you were back . . .
YAY 'cause you are!
I will sleep well tonight.
democrank
(11,235 posts)I deeply appreciate DU
Think. Again.
(17,207 posts)ariadne0614
(1,853 posts)On the bright side, it made me realize how much I depend on the sense of community I get from real time shared experience feedback.
FloridaBlues
(4,339 posts)I dont think its me.😀
Marthe48
(18,754 posts)Glad to wake up to an active site. So far, so good Thank you!
Scrivener7
(52,391 posts)PatSeg
(49,607 posts)Golden Raisin
(4,668 posts)to keep DU in top shape.
TeamProg
(6,630 posts)Upthevibe
(9,019 posts)dlk
(12,256 posts)It's not easy but is greatly appreciated!
MichMan
(13,011 posts)All I get is error message. If it later gets alerted, will that be considered in an appeal?
bdamomma
(65,905 posts)the update EarlG.
Alice Kramden
(2,372 posts)EarlG and team - you are greatly appreciated
SouthernDem4ever
(6,618 posts)Working great for me.