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Related: About this forumUpdate on DU's ongoing technical problems
DU is currently online for Star Members only. Here's the message which is currently posted on our home page if you are not signed in as a Star Member:
The issue has left us with two options: We can either take DU offline for everyone, or we can keep it online by severely restricting connections to our database. Keeping DU open is our priority, even if it means restricting it to a smaller number of people. So at this time only Star Members can access the site. Since we have been forced to limit the number of visitors to DU, we think it is only fair that it should at least be open to the people who help to keep DU online the rest of the year round with their financial support.
If you were hoping to read DU right now and cannot access the site, we know this is a disappointment. With the election just around the corner, this is the worst time for something like this to happen. Unfortunately -- due to factors such as increases in traffic, additional server/software stress, the possibility of bad actors, etc. -- this is also the most likely time that something like this is going to happen. We are working to resolve the issue as soon as we possibly can.
Unfortunately, every four years when the presidential election rolls around, DU is tested in ways that are hard to anticipate. The database problem that's going on right now is not something we've seen before, and it happened without warning. At the moment, we cannot open DU to all visitors without crashing. In addition, the problem is causing multiple posts, which you've no doubt seen.
At this time we have no reason to believe that this has been caused deliberately, by malicious actors. We suspect the cause will turn out to be something far more mundane.
We are going to keep the site online for Star Members only tonight and then discuss the issue with our service provider in the morning. Although we're still not completely sure of the cause, we think we will be able to narrow it down quickly and come up with a solution.
Dennis Donovan
(25,619 posts)Tumbulu
(6,445 posts)work on it! But grateful that you are !
CaliforniaPeggy
(152,097 posts)Best of luck in getting to the bottom of the problem!
We will hang in!
littlemissmartypants
(25,483 posts)sheshe2
(87,498 posts)The Roux Comes First
(1,566 posts)And all the other amazing stuff you folks do!
ailsagirl
(23,802 posts)calimary
(84,331 posts)Wishing you some speedy luck in your troubleshooting!
mountain grammy
(27,274 posts)Rhiannon12866
(222,205 posts)But at least we're still here and appreciate all your efforts to keep DU accessible during this important and stressful time. Thank you for all you do, and Elad too!
niyad
(119,930 posts)did, of course, have flashbacks to 2016. But we are breathing a bit easier now, confident that whatever this issue is, it can be dealt with.
We hope you two can get at least some sleep tonight!
NBachers
(18,132 posts)made; I can help pay Democratic Underground's bills, too.
Click the One-Time Online Payment button, or send in a check.
https://www.democraticunderground.com/?com=star&select=1
irisblue
(34,265 posts)So your beloveds and any kids sleep well tonight
May it be so
Amen
Prairie_Seagull
(3,770 posts)I will keep my own traffic down.
Thanks for everything guys.
EarlG
(22,540 posts)The site will be essentially replaced by an information page explaining the situation. We'll also post information on our Facebook page. And we'll send out an email to anyone who is on our mailing list. If you receive our weekly "Last Week In Review" email, then you're on the mailing list. If you aren't on the mailing list but would like to be, you can sign up on our Contact page.
AllyCat
(17,104 posts)Signed up! Go on Threads?? That would be awesome!
OldBaldy1701E
(6,349 posts)RandySF
(70,634 posts)proud patriot
(101,142 posts)byronius
(7,598 posts)Always been my choice for the best news aggregator on the internet.
Stuff happens. Whatevs. If DU functions, the nation functions.
Donating a little bit more now. Totally worth it.
Otto_Harper
(709 posts)and placed back on an even keel, soonest.
Jakes Progress
(11,177 posts)Could the database be under attack to copy the names of members for magat reasons?
slightlv
(4,332 posts)Trying to get the user database as a probably stand-in for Harris voters.
Hekate
(94,665 posts)Last edited Fri Nov 1, 2024, 01:31 AM - Edit history (1)
Dem2theMax
(10,282 posts)None of us can live without DU.
Especially this coming week!
Thank you, EarlG and Elad, for all you do for us.
electric_blue68
(18,013 posts)elleng
(136,071 posts)BigmanPigman
(52,258 posts)UpInArms
(51,803 posts)You and Elad are the best!
senegal1
(551 posts)WheelWalker
(9,200 posts)Silver Gaia
(4,856 posts)And deepest gratitude to you guys for all you do for us, for Democrats, and for DEMOCRACY. You keep us sane (as much as possible anyhow). We love ya. ❤️
judesedit
(4,510 posts)Coexist
(26,202 posts)DemonGoddess
(5,123 posts)Now, this may sound silly, but have you checked how the scripts are handling multiple calls to data in a record? Mind you, I'm very rusty with this, but I do remember that as having been an issue for me in the past with a massive db.
lark
(24,162 posts)This old star member really needs this site, especially these days so thank you, thank you and good luck fixing the fuckery.
democrank
(11,250 posts)Your efforts are appreciated.
debm55
(36,083 posts)Old Crank
(4,647 posts)I will refrain from posting data hungry posts if it will help.
Alice Kramden
(2,393 posts)yardwork
(64,357 posts)mbischoff10
(6 posts)Appreciate all you do to keep us informed daily, this is the calm place in the storm.
Clouds Passing
(2,268 posts)JohnSJ
(96,541 posts)MustLoveBeagles
(12,562 posts)bluestarone
(18,234 posts)Thank you very much for this site and your hard work!!
wryter2000
(47,460 posts)Remember the year we were hacked at the election time? Bummer.
RecoveringJournalist
(172 posts)I just became a Star member. This forum is DEFINITELY worth it. Hopefully others will do the same. GOTV everyone! And thank you Admins! 💙💙💙
Fla Dem
(25,688 posts)I just wonder if the multitude of podcasts and videos now being posted are overwhelming the system. It has become a forest, especially in GD.
Judi Lynn
(162,385 posts)No one here was surprised, at the time. Didn't take long to guess why it happened.
If this works to improve our chances of staying connected, you've undoubtedly saved everyone's sanity!
Good luck to us all! Thank you.
Montauk6
(8,623 posts)Thanks for having our back!
iluvtennis
(20,864 posts)bearsfootball516
(6,510 posts)May have to do it again.
GreenWave
(9,189 posts)kimbutgar
(23,280 posts)blogslug
(38,653 posts)🫡 Elad & EarlG 🫡
TygrBright
(20,987 posts)I would be happy to donate.
I would say "enable 10 new star memberships for people who want them but can't afford it" but I do not want to add to the traffic issues if they are currently part of the problem.
However, it's sounding like y'all could use some boost - and I'd hate to see a redux of 2016 on the site. So - need help? ASK.
encouragingly,
Bright
Scrivener7
(52,745 posts)I'm relieved it isn't looking like a hack. I need this place on Tuesday.
3auld6phart
(1,257 posts)Seems to be Okay for now. Really pleased. tjaks a Ks times..
orangecrush
(21,796 posts)When they pry my keyboard from my cold cramped fingers.
Marthe48
(19,023 posts)took turns? Or limited their screen time? I shut the DU window yesterday, and had to try 2 times to get back on. I'm willing to look at the DU page on fb, or just take a break.
Tree Lady
(12,205 posts)so whatever it takes to stay open, thank you!
greatauntoftriplets
(176,852 posts)Response to EarlG (Original post)
Name removed Message auto-removed
CousinIT
(10,202 posts)I have DU loaded on my phone, iPad, desktop, laptop, etc.
Maybe if star members close the browser or tab / quit sessions on all devices but one at a time that would help?
EarlG
(22,540 posts)We've completely restricted access so that only Star Members can access DU, but the site is still lagging. There aren't really any more band aids that can be applied -- the goal now is to try to fix the problem so that we can get the whole site back online and running as normal.
To be completely clear, this problem is not being caused by expected high traffic -- we knew that traffic would be significantly higher throughout the election period, and we expected our servers to be able to handle the load. That said, it wouldn't be a surprise if we had to restrict access on election night itself, just because the increase in traffic could potentially be overwhelming -- but aside from that, there should be no issues with the way the site is performing.
What we didn't expect was this database glitch, which we now have to resolve. I don't think there's any way to realistically reduce traffic any further in a way that would significantly improve things -- we just have to get the bug fixed, and unfortunately we'll have to kind of hobble along while that's happening.
sdfernando
(5,381 posts)I very much appreciate all of you working your butts off to keep this site up and running....especially at this time of year. Working in IT I know the challenges and unexpected issues that can crop up.
Kudos to you and the entire DU team!
HeartsCanHope
(736 posts)Will be thinking of you both.
WarGamer
(15,421 posts)turbinetree
(25,278 posts)bobandrileysmom
(36 posts)I never realized how addicted I was to this site until it went down for more than 6 hours! Immediately had to become a star member!
buzzard
(1,766 posts)Have been here since 2004, just not a prolific poster at all, but I love to see what is being discussed and seeing different perspectives. I guess in some ways I like to see there are many people with the same concerns as me it feels like a community.
wendyb-NC
(3,804 posts)Bravo, for the work you and the rest of DU's cyber gurus do to address potential and real issues, due to whatever. This is a wonderful democratic community and website. DU is my go to site to get informed about what is going on in our country, because it is trustworthy and referenced when news is posted.
Thank you all, for making DU a great site.
FullySupportDems
(175 posts)Because it hasn't happened yet. It sounds like a thorny problem. Hang in there, you're awesome! 😊
Cha
(305,428 posts)It does have its perks besides helping out the site that's been home for 22 years.
Besides I like Stars💙