The DU Lounge

LuckyCharms

(18,412 posts) Wed Jul 10, 2024, 09:42 AM Jul 10

Re: Spectrum. I take pride in the fact that I am always polite to customer service reps.

And I was polite today after an hour long phone call for a problem that would take me 6 days to explain.

For a problem that should have been taken care of by them since they charge me several million dollars a month for my internet, phone and TV service.

I was firm, but still polite.

So I'll let off a little steam here.

Dear Spectrum,

Fuck you. Fuuuuuuck you. FUUUUUUUUCCCCK YOU.

Sincerely,

Fuck Off.

I hate the fact that I pay these fuckers money to raise my blood pressure to lethal levels.

10 replies

= new reply since forum marked as read

Highlight:

Re: Spectrum. I take pride in the fact that I am always polite to customer service reps. (Original Post) LuckyCharms Jul 10 OP

We have another DU'er that refers to Spectrum as Rectum Niagara Jul 10 #1

I was so fucking mad... LuckyCharms Jul 10 #2

That's no good that they made you mad, Lucky Niagara Jul 10 #4

att pge and comcast all evIl. AllaN01Bear Jul 10 #3

Well, I endeavor to do that, but if you have to deal with Comcast by phone (chat equally bad)... hlthe2b Jul 10 #5

It really does take a lot of restraint... LuckyCharms Jul 10 #10

my wife knows all is lost Conjuay Jul 10 #6

In order to serve you better..... LuckyCharms Jul 10 #8

Try this instead... 2naSalit Jul 10 #7

I'll check it out...thank you LuckyCharms Jul 10 #9

Niagara

(8,886 posts)

1. We have another DU'er that refers to Spectrum as Rectum

Reply to LuckyCharms (Original post)

Wed Jul 10, 2024, 09:49 AM

Jul 10

I can't currently link it since I'm on my phone but it cracked me up!

LuckyCharms

(18,412 posts)

2. I was so fucking mad...

Reply to Niagara (Reply #1)

Wed Jul 10, 2024, 09:52 AM

Jul 10

that I wanted to go full TONY GAGA on them!

Yes, that DUer is 2naSalit, and that DUer is correct in calling them that name.

2 DOLLLLLARRRRRRR.

Niagara

(8,886 posts)

4. That's no good that they made you mad, Lucky

Reply to LuckyCharms (Reply #2)

Wed Jul 10, 2024, 09:59 AM

Jul 10

You should have went full Tony Gaga on them!

I'm glad you know what I'm talking about

2 dolllllllllllar!!!

AllaN01Bear

(22,319 posts)

3. att pge and comcast all evIl.

Reply to LuckyCharms (Original post)

Wed Jul 10, 2024, 09:54 AM

Jul 10

but to the averege person on the phone i am not rude to.

hlthe2b

(104,913 posts)

5. Well, I endeavor to do that, but if you have to deal with Comcast by phone (chat equally bad)...

Reply to LuckyCharms (Original post)

Wed Jul 10, 2024, 10:13 AM

Jul 10

that level of restraint becomes damned impossible--especially after the first two hours of being transferred, dropped call, read to in broken English (and I am pretty damned good with foreign accents) from the "script" and enduring countless apologies from someone who either really doesn't care, is poorly trained, is intentionally assigned to stall to the point the customer gives up, or is not authorized to do anything and powerless to get you to someone who is... And then it is only because of some divine intervention that one does not go "postal" ...

I'd hope that Spectrum has not reached that level of service incompetence--but probably only because they are a relatively newer company...

Hang in there.

LuckyCharms

(18,412 posts)

10. It really does take a lot of restraint...

Reply to hlthe2b (Reply #5)

Wed Jul 10, 2024, 10:43 AM

Jul 10

I'm usually so pissed off after the phone call, that I'm speaking in tongues.

Conjuay

(1,855 posts)

6. my wife knows all is lost

Reply to LuckyCharms (Original post)

Wed Jul 10, 2024, 10:27 AM

Jul 10

when I start weeping and pleading,
“ Please, PLEASE, can I speak with an EARTHLING?”

Customer service lines are worse than leprosy and bubonic plague combined.

LuckyCharms

(18,412 posts)

8. In order to serve you better.....

Reply to Conjuay (Reply #6)

Wed Jul 10, 2024, 10:36 AM

Jul 10

please tell us the nature....

Representative.

In order to help you better, please describe

REPRESENTATIVE

In order to get you to the proper representative, in a few words, please tell us the nature of your issue...

REPRESENT....REPRESENTATIVE.....I'D NEED A GODDAMN MONTH TO DESCRIBE....

I'm sorry, In order to get you to the....

FUUUUUUUUUUUUUU........

2naSalit

(90,749 posts)

7. Try this instead...

Reply to LuckyCharms (Original post)

Wed Jul 10, 2024, 10:29 AM

Jul 10

https://www.pcsforpeople.org/

I got SOOOO much pleasure out of telling rectum to fuck off while cancelling my service. I am not in need of massive data so this system works for me. It's such a small device that I was able to rearrange my living space in a more favorable configuration including my new stereo that I scored for $10 a couple weeks ago.

Unless you have a home that functions with smart tech like *everything* is linked up, this might be a good choice for you. I love it, at $15/mo, how could I resist?

LuckyCharms

(18,412 posts)

9. I'll check it out...thank you

Reply to 2naSalit (Reply #7)

Wed Jul 10, 2024, 10:41 AM

Jul 10

Reply to this discussion