TV Chat

NRaleighLiberal

(60,501 posts) Fri Feb 8, 2019, 09:37 PM Feb 2019

No perfect group to ask this, but here I do - I use Roku and Sling and CNN gives lots of issues -

about every half hour it freezes up, it kicks me back to the Roku home screen - I have to reconnect back to sling constantly. Netflix and Amazon Prime and Hulu work fine for hours. Problem seems to happen mostly when the ads play.

Anyone else find this issue?

6 replies

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No perfect group to ask this, but here I do - I use Roku and Sling and CNN gives lots of issues - (Original Post) NRaleighLiberal Feb 2019 OP

It's been happening to me for the past week. uberblonde Feb 2019 #1

I was on sling chat the other night for an hour. I did everything they suggested. NRaleighLiberal Feb 2019 #2

Try a hard wire-HDMI- connection Boxerfan Feb 2019 #3

but - every other channel works great on Roku - CNN only NRaleighLiberal Feb 2019 #4

Roku and Sling spockeye Feb 2019 #5

indeed! glad to know I am not alone - a minor, but persistent, annoyance! NRaleighLiberal Feb 2019 #6

uberblonde

(1,216 posts)

1. It's been happening to me for the past week.

Reply to NRaleighLiberal (Original post)

Fri Feb 8, 2019, 09:41 PM

Feb 2019

And not just ads! The show stops, reboots and then only restarts occasionally.

My software's updated, I don't know what else to check.

NRaleighLiberal

(60,501 posts)

2. I was on sling chat the other night for an hour. I did everything they suggested.

Reply to uberblonde (Reply #1)

Fri Feb 8, 2019, 09:42 PM

Feb 2019

Updated my Roku, deleted and reinstalled Sling, signed out and back in - Still happens - and it is ONLY Sling with CNN that gives me issues.

SO frustrating!

Sling help is not too helpful - they asked me questions I already answered (I suspect it went to a help desk not around here)

Boxerfan

(2,533 posts)

3. Try a hard wire-HDMI- connection

Reply to NRaleighLiberal (Original post)

Fri Feb 8, 2019, 09:49 PM

Feb 2019

My wife had issues with her older Roku. I also had a old one but mine had the cable & worked fine. The wifi was fine so a cheap one from Amazon did the trick. Locally they were 4X the price at least.

Not all TV's have the connector-I'd assume all monitors nowadays do.
Might help.

NRaleighLiberal

(60,501 posts)

4. but - every other channel works great on Roku - CNN only

Reply to Boxerfan (Reply #3)

Fri Feb 8, 2019, 09:53 PM

Feb 2019

I can watch Netflix, Amazon Prime, etc for 6 hours - never a glich. ESPN may do it once each hour.

I have a feeling it is a TV station thing.

spockeye

(242 posts)

5. Roku and Sling

Reply to NRaleighLiberal (Original post)

Fri Feb 8, 2019, 09:56 PM

Feb 2019

I have a Roku TV and subscribe to Sling. Same problem. It usually happens during local commercials. When certain commercials come on that cause the problem, I change channels for a minute. I know this doesn't solve the problem, but I don't know what else to do. It's still better than cable!

NRaleighLiberal

(60,501 posts)

6. indeed! glad to know I am not alone - a minor, but persistent, annoyance!

Reply to spockeye (Reply #5)

Fri Feb 8, 2019, 09:57 PM

Feb 2019

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