https://www.washingtonpost.com/transportation/2023/01/10/dc-metro-twitter-account-suspended/

The social media app suspended the @metrobusinfo account on Tuesday and gave Metro transit officials no explanation why.



Twitter suspended the account Tuesday that the D.C.-area’s largest transit system uses to inform bus riders of delays, scheduling changes and other information without explanation to the transit agency.

Metro officials said they weren’t told why the social media company suspended the account, @metrobusinfo. Before the suspension, Metro officials said, the account had not posted anything other than standard content, which includes route scheduling information, delay and detour updates, customer service-related tips and replies to customer complaints or concerns.

The suspension mirrors some of the irregularities and policy inconsistencies that have arisen since the social media company was taken over in late October by billionaire tech mogul Elon Musk. In a few months, Musk — the Tesla and SpaceX CEO who has long been critical of Twitter policies limiting what the social media app has allowed or restricted — has cut more than half of Twitter’s employees, suspended journalists who covered a ban on an account tracking his private jet and launched new features such as a verification check mark for anyone willing to pay $8.

It was unclear if other transit or governmental agencies were similarly affected Tuesday. Some largely automated accounts or those repeatedly posting links, even those not engaged in spam or harassment, appear to have been previously caught up in sweeps of bots on the site. Musk, whose replies are often littered with crypto scams, said cleaning up spam has been a key priority for him as owner.