I hope they've invested wisely.

that aren't covered by their reserves or reinsurance. A number of small companies were paid to accept some of the policies from Citizens and they are relying on heavily on reinsurance since they don't have the financial strength to underwrite the policies themselves.

you're screwed. My wife and I lost our home because of these useless assholes. In many cases they are the insurer of last resort. We went through an insurance agent and that was all we could get. Most of the larger insurance companies fled Florida after hurricane Andrew hit.

Here in Texas a couple decades ago there was an issue finding workers compensation coverage so the state started Texas Mutual Insurance Company. The company generally charges higher rates than what is found in the voluntary market and employers had to provide proof that they were denied coverage in the voluntary market (I think that denials had to be made by two companies in the voluntary market).

It comes as no surprise that the service in the claims department at Citizens is lackluster since the client has no options for finding coverage in the voluntary market. If the property owner has a mortgage then the banks will buy coverage elsewhere with premiums higher than either in the voluntary or Citizens.