Mail is going missing at Boston University. One mother went searching for answers.

Late last summer, Ann Lauritsen suspected something fishy might be going on after both she and her mother sent greeting cards to her daughter at Boston University that never arrived. A high school math teacher, she went looking for answers and soon decided she had to take matters into her own hands.

“It didn’t seem like anyone was doing anything to solve the problem,” said Lauritsen, of Long Island, N.Y.

The missing mail had prompted her to log on to a parents’ Facebook group that opened her eyes to a widespread problem. There were dozens of posts from parents complaining that letters they had sent to their children’s dorms had also disappeared.

Lauritsen filed a report with the Postal Service and sent a letter to the school about the issue, but she wasn’t convinced either was serious about investigating. So she decided to do it herself.

https://www.nbcnews.com/news/investigations/mail-going-missing-boston-university-one-mother-went-searching-answers-rcna17102