Twin Cities residents report mail disruptions, but postal officials call deliveries 'stable'

Throughout fall and the holidays, more and more Twin Cities residents say they've noticed that mail isn't being delivered regularly — a disruption to one of life's important routines.

"On average, we receive our mail once every 10 days," Joey Cameron of Edina said Friday. "This has been going on for some months now. I have serious concerns that we are not receiving some pieces of mail at all."

Postal Service officials in the metro area say all is well — or nearly well. "Delivery in the Twin Cities is stable with improvements in many areas," Desai Abdul-Razzaaq, a Postal Service spokesman, said in an email.

But on Friday, U.S. Rep. Angie Craig released a letter she sent to Postmaster General Louis DeJoy seeking answers for delays and disruptions she's heard about in the larger suburbs in her district — Lakeville, Apple Valley, Eagan and Mendota Heights.

"My constituents have reported to me that they regularly go three to four days without receiving their mail; some have told me they haven't received mail since December 16, 2022 — now 2 weeks ago," Craig wrote. "I've been told by local postal officials that a route would never go unserved for more than one day at a time, but it's clear that is simply not the case."

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In November, Craig sent a letter to Postal Service leaders about poor delivery service in Lakeville. In August, Minnesota U.S. Sen. Tina Smith also wrote to DeJoy seeking answers about missing and delayed mail deliveries in the state. In a statement Friday, the Postal Service said it would review Craig's concerns and respond directly to her.

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https://www.startribune.com/twin-cities-residents-report-mail-disruptions-but-postal-officials-call-deliveries-stable/600239740/