Nassau seniors crowd county offices after erroneous phone call

Hundreds of Nassau County taxpayers, primarily seniors, packed into elevators and hallways outside the county assessor's office Tuesday after an erroneous robocall spread confusion about whether they would qualify for tax exemptions.

The call, featuring a prerecorded message from Nassau County Executive Laura Curran, went out mistakenly to about 400,000 households in the county on Monday night. It was intended for only about 3,500 people, who according to county records were due for a reminder message.

County officials blamed the error on "a computer glitch."

“It’s not right,” said Gloria Smith, 67, of Locust Valley, as she waited to enter an elevator at the county building at 240 Old Country Rd. “I got a message and it could be thousands of dollars. But I have proof — I filed my renewal in August.”

Read more: https://www.newsday.com/long-island/politics/robocall-seniors-assessors-office-nassau-1.24453066