The State of Oregon's New Phone System Doesn't Work And Its Beginning to Echo Previous Tech Fiascos

The state of Oregon has spent $46 million on a new phone system for more than 30,000 state employees in 400 offices. It doesn't work.

On March 12, for instance, a state employee tried to return a call to WW about the new system, but he found his desk phone inoperable—again.

"No dial tone," explained the employee, who spoke on background because he was not authorized to talk about the phones. He was forced to return WW's call on his cell.

Non-working phones have been a regular complaint at many state agencies over the past two years, although the trouble-plagued system has until now received little public attention.

Read more: http://www.wweek.com/news/state/2018/03/14/the-state-of-oregons-new-phone-system-doesnt-work-and-its-beginning-to-echo-previous-tech-fiascos/