Commercial registered agents bring business with unintended consequences
SHERIDAN It started slowly a phone call here and there in which the caller sought help reaching a business supposedly located in Sheridan. The staff at the Sheridan County Chamber of Commerce, though, hadnt heard of most of the businesses to which callers referred.
That was four or five years ago. Now, staff members at the Chamber receive multiple calls each week from customers seeking answers from businesses they believe operate in Sheridan.
The reason were getting the calls is because customers who have done business with these companies were unhappy and dissatisfied and hadnt been able to reach anyone, said Dixie Johnson, Sheridan County Chamber of Commerce CEO, adding that rarely were any of the calls about the same business. Once they realized the business was here, they would call the Chamber in hopes we could help.
Often, though, Chamber staff could do very little. Because the businesses werent known in the community, employees at the Chamber would also have to do research to find a phone number or contact information for each business. Often, what they found was only the name of a registered agent.
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