Run malwarebytes and see what it finds.

https://www.malwarebytes.org/mwb-download/

it found nothing ("Optimization excellent&quot . Is this malwarebytes something different? Thanks.

much better than most antivirus suites are.

Right now am using IE for comparison and haven't seen the problems.

Not blaming you. I'm just VERY low-tech. I know you are being helpful. Thanks. (I'm having to post this on IE because all my Firefox stuff is gone somewhere.)

So am going to Restart now. Or rather, am just going to turn it off and take a break.

Didn't think about resetting the home page being a problem.

Quick video on how to set it.

This sounds like a flash problem.


Don't know what version of windows you are using but i would go to programs and features and remove any adobe flash you find there.

After that restart the computer and go to https://get.adobe.com/flashplayer/

Reinstall it by following the prompts. That should fix it. If the problem remains then I would definitely get malwarebytes ,it is free, and run a scan. I would do that anyway really.

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O.K., first I'm going to take your advice about the malwarebytes. My concern about it is whether it will conflict with my own antivirus program. But oh well.

It's Windows 10. After I run the malaware deal, I'll check back about asking you here whether uninstalling Firefox & reinstalling is a better thing to do than the flash thing.

it wipes the browser of any add ins and restores the settings to original.

It looks like an add causing the problem but I am not entirely sure. I am almost certain malware-bytes will find stuff. It should not conflict with any antivirus you have.

It said it is an "executable" file that might damage etc etc. Besides that the website said to "run" it, which I have NO clue how to do. I mentioned I'm totally LOW tech.

So I'll see about the adobe deal. Although I have no clue where to look besides Uninstall.

Malwarebytes is one of the most widely used antispyware programs on the planet. https://www.malwarebytes.org/dl-confirm/

Try that link instead.

http://www.amazon.com/Dsolution-NAV-MB-BOX-LE-Malwarebytes-Anti-Malware-Lifetime/product-reviews/B003JZNCFS

Those are amazon reviews of the program you will see it is 99% positive. It is possible your browser is redirecting you to a bad site for the download.

I am almost certain you have an infection. Likely a program that was added without your knowledge. Like cuopon finder or something along those lines.

Given low tech though fixing this may be beyond my ability to talk you through it.

I opened up Firefox without the problems.

So, perhaps you had the answer. Now I'm going to reinstall it and will let you know.

They where gone for the duration when Adobe Flash was not present, and now are back when Adobe Flash is back.

Hmm. O.K., am going to trust the Malware thing.

It is ok to do. A lot of the web has dumped it already.

I am sure the malware bytes will help though as long as you get it from the official site.

I didn't know what to expect at the beginning so while it was looking for its own updates it looked like nothing was happening for a long time, but finally it went along step by step.

It didn't find anything for most of the early steps until it finally found 21 in Registry, then another 6 in File System, then it popped up to 1,087 or so and finally quarantined them. Fine.

Then the Restart and back to the browser and guess what, the exact same problem and error message.

So thanks, really, for everything. I guess I'll uninstall the Adobe Flash and see what that stymies me out of.

Assuming you had it remove everything it found. There is still something left and malware bytes didn't get it all. As in did not find everything.

I don't know what software you run and whatnot but you still likely have an inection/adware still in your machine.

I don't know how important that is to you but want to make sure you are aware.

The problems started after I left the Ancestry site. I've used Firefox exclusively for about a year.