You need it replaced most likely.

It is possible you have malware that is affecting it but chances are the router is just faulty.

Wasn't sure if it was me or not.

There should be a modem which converts the dish signal from the mountain to something the wifi box can read. So, it would seem that the dish modem is loosing it's communication with the wifi box.

Resetting the wifi box tends to re-establish that link with the dish modem. However, if this happens often, you either have a dodgy wifi box (they are pretty cheap now), dodgy dish modem (if it's brand new, probably not the case), or a shaky wire between the dish modem and the wifi box.

I don't have a dish modem, but I do have a cable modem. The same thing happened to me a couple of days ago. Resetting the wifi box (unplug/plug in power) didn't re-establish connection. So, I rebooted the cable modem, then rebooted the wifi box, and connection was re-established. I haven't had to reboot the cable modem in months, but it is sometimes needed from time to time.

Try rebooting the dish modem, then the wifi box (in that order).

Yes - don't press the "reset" button you stated. That resets the security code needed to sign into your wifi box/network. If you do, you'll need the new password and give that to your wireless network monitor. Only change this if you feel you've been hacked, but usually it is an 18-letter code and pretty tough to hack.

Hope it helps... but you can always ask your ISP folks and say WTF??

but since we just got it I think they can come fix it. especially because they sold me on a business connection that was going to have a guaranteed speed, but of course when the guy got out here they couldn't do that and I just got a slightly upgraded residential deal.

the downloads speed was OK but not the upload (not that I need that but they wouldn't do the deal for the download)

Not your local wifi, the external connection from dish to tower. Could be RF interference, obstructions blocking the signal, rain, etc.

Call the provider, but you are probably going to wind up putter your router on a power strip to make it easier to reboot. My sister had a similar arrangement where the city had this type of WiFi. I was not impressed with the speed or reliability...

I now have unlimited data and the speed is about the same when streaming radio as it was without on my cell modem. If I am not streaming the radio this seems way faster than I had before.

Understand I just got off dial up a few years ago, so my expectations aren't real high.

I may have to suggest that the next time he calls...maybe it is The Thing? Mystery of the Desert.

The other day he said an all white dog or coyote was chasing it. He called because he saw somebody driving around - it was some bug collectors looking for moths but then he mentioned the white dog. Hard to have a conversation with the guy, have normal and half totally batshit.

When I first got satellite TV, we'd have outages - sometimes because of rain and sometimes we couldn't figure it out. So one night when the service went out for a few hours, I called tech support. We reset stuff, checked connections, did everything the tech could come up with.

Finally he suggested checking the dish itself, which at that time was just outside the back door on our deck. So I opened the door, only to have a lizard jump on my head and surprise me enough I went "OH!" The tech wanted to know what had happened and I explained it was an attack lizard.

Then I shone a flashlight onto the dish and totally lost it. I was laughing hysterically. The tech was freaked, I think he thought I was being attacked. Once I calmed down I explained - there was a little tree frog sitting on the LNB.

It was a cool night and the little frog had discovered that the LNB was slightly warmer than the ambient temperature and was just as comfy as he could be. I got out a confuse a cat stick (an old horse longe whip) and knocked the frog off and we had signal. From then until we moved the dish to a higher position, I kept the confuse a cat stick handy and checked for frogs every time we lost our signal - which was about twice a month from the frogs.

At the end of the call the tech wanted to know if we lived in a jungle - I told him close, we lived in Florida.

I know the temps are not cool where you are but could some creature be sitting on the dish, blocking the signal?