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a kennedy

(31,992 posts)
Thu Feb 23, 2017, 11:13 AM Feb 2017

ya know, I think we should have a cell phone area.......JMHO

and I happen to have a cell phone question. I installed a SD card on my samsung galaxy sky phone (i think it's a 5) and i lost the icon showing i even had a sd card installed. First off, is that a huge deal, and how do I get it back. Thanks.

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ya know, I think we should have a cell phone area.......JMHO (Original Post) a kennedy Feb 2017 OP
cell phone questions are cool here, no worries steve2470 Feb 2017 #1
First thing always Break time Feb 2017 #2
Agreed there should be an Android forum Egnever Feb 2017 #3
and ok, another problem with me moving into the tech age....... a kennedy Feb 2017 #4
Did you check and see if they were uploaded to google? Egnever Feb 2017 #5
Using a card reader and your computer is usually your best bet. ManiacJoe Feb 2017 #6
No, they are gone.....and I think we're going to TRY, and I say that in large letters a kennedy Feb 2017 #7
there are professional data recovery firms.... steve2470 Feb 2017 #8

steve2470

(37,468 posts)
1. cell phone questions are cool here, no worries
Thu Feb 23, 2017, 11:59 AM
Feb 2017

I don't know the answer, but give it a few hours, I know someone will

Break time

(195 posts)
2. First thing always
Thu Feb 23, 2017, 12:15 PM
Feb 2017

Take the battery out wait a bit then reinstall the battery... That move solves a lot of problems with cell phones and should be the first thing you do...If that doesn't work then you can go on to other ideas..Try the different android forums around.


http://forums.androidcentral.com/samsung-android-phones/

a kennedy

(31,992 posts)
4. and ok, another problem with me moving into the tech age.......
Fri Feb 24, 2017, 03:40 PM
Feb 2017

i deleted all my photos from my galaxy sky tracfone sd card. I AM NO TECH GODDESS....... D*mn. So.....looking on line for recovery of these photos, and I'm losing my mind. Do I have to download some program to retrieve them through my computer?? or should I just give up, go to the geek squad and pay to have them found. Ugh........what a mess, and my eyes roll over with all the information this available to fix this problem. It's a samsung galaxy sky tracfone and I thought all the photos were on the SD card I just installed to this new phone. Help.

 

Egnever

(21,506 posts)
5. Did you check and see if they were uploaded to google?
Fri Feb 24, 2017, 06:44 PM
Feb 2017

Most android phones will upload your photos to google automatically if you signed in with a google account.

ManiacJoe

(10,136 posts)
6. Using a card reader and your computer is usually your best bet.
Sun Feb 26, 2017, 03:45 PM
Feb 2017

I have two file recovery programs.

Image Rescue by Lexar since it came with my hi-end cards for my camera.

Recuva by Piriform
https://www.piriform.com/recuva

The important part is not no use the card so that no files get overwritten.

Did you really delete the pictures off the card? Or, was the card encrypted by a previous phone for security purposes, which means that only that phone can see the card's contents?

a kennedy

(31,992 posts)
7. No, they are gone.....and I think we're going to TRY, and I say that in large letters
Sun Feb 26, 2017, 04:03 PM
Feb 2017

as we are not holding our breath for any success. I'm just sick of losing them....two years worth. Thanks for your help.

steve2470

(37,468 posts)
8. there are professional data recovery firms....
Sun Feb 26, 2017, 06:33 PM
Feb 2017

however, 1- I have none to recommend, 2- they would probably be very expensive, and 3- I don't know if they could help you.

Worth a shot if you don't mind spending the money.

Just google professional data recovery, and use your spidey senses! Good luck!

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