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raccoon

(31,460 posts)
Sat Feb 25, 2017, 07:33 AM Feb 2017

I have a Dell laptop and wireless mouse. Sometimes I can't type when I'm

on the Internet, including DU. I try to but nothing happens. At the same time, I can type in Wordpad and Word.

When I restart the machine, the problem goes away.

What causes this?

8 replies = new reply since forum marked as read
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I have a Dell laptop and wireless mouse. Sometimes I can't type when I'm (Original Post) raccoon Feb 2017 OP
What browser are you using to access the Internet? liberal N proud Feb 2017 #1
Firefox, usually. Sometimes IE. When it happens, it happens in both. nt raccoon Feb 2017 #6
Try a different browser and see it it is the same liberal N proud Feb 2017 #8
I got my first computer in 1984 matt819 Feb 2017 #2
Possible you have picked up a keylogger unc70 Feb 2017 #3
Does your WIFI drop periodically. From my experience with a Dell inspiron 7000, it used to drop still_one Feb 2017 #4
No. nt raccoon Feb 2017 #5
Sounds like a misbehaving piece of software Egnever Feb 2017 #7

matt819

(10,749 posts)
2. I got my first computer in 1984
Sat Feb 25, 2017, 08:01 AM
Feb 2017

Still not an expert.

My observations after 30 years.

With computers sometimes shit just happens for no reason.

Click until something happens.

Reboot.

unc70

(6,325 posts)
3. Possible you have picked up a keylogger
Sat Feb 25, 2017, 08:16 AM
Feb 2017

A keylogger or some other malware. Or lots of web analytics stuff tied to various ad serving systems. WA are just another type of spyware with better PR. Even a site like DU still drags a lot of that stuff in.

still_one

(96,580 posts)
4. Does your WIFI drop periodically. From my experience with a Dell inspiron 7000, it used to drop
Sat Feb 25, 2017, 08:29 AM
Feb 2017

WIFI all the time. As far as I am concerned their customer support is garbage, and they would not replace the network card under warranty. In fact they were more interested in selling me an extended warranty then addressing my problem under my current warranty. What I finally did was buy a USB WIFI card, and haven't had an issue since.

My suggestion is if you are still under warranty, call the place you bought it from, or Dell customer support, and see what they can do for you. I hope your experience is better than mine.

If you are out of warranty, you can go to the Dell support site and see if you are up to date on all your drivers, and see if that resolves the issue.

You can also Google your issue, and see if their are any hits with others who have experienced your problem, and what they did to fix it.

As a final option you can also go to a reliable local computer repair place, and see what they would charge for diagnostics, unless you feel comfortable to troubleshoot yourself

 

Egnever

(21,506 posts)
7. Sounds like a misbehaving piece of software
Sat Feb 25, 2017, 03:23 PM
Feb 2017

Likely an extension that has been installed possibly antivirus.

Sometimes over aggressive antivirus software will cause that sort of behavior. Are you using Kaspersky by any chance?

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