the old cartridge and the printer. So you had to take out the used cartridge and replace it with the refilled ones really quick.. Like within seconds. So don't take your old cartridge out to refill if it worked. You must have extra ones to refill. Then quickly switch them. Guy at the ink replacement kiosk in the mall told me that.

Our Epson printer will sometimes print with non-Epson cartridges (refills) with no problem, other times a warning is generated to ask me if I want to continue and sometimes it just wont print. Also, printers are designed to print so many times before they stop. I thought this was a hoax until one of my workmates a couple years ago knew this is true first hand. There are ways to restart the counter if you know the firmware circuitry.

The few times that I’ve used discounted ink cartridges were a failure. Print quality was not as good and my impression was that they didn’t last as long.

Yes, it sucks that they have apparently prohibited it. I haven’t tested that recently so can’t be sure it’s applicable to my model.

On the plus side, I don’t seem to buy cartridges very often. They seem to be lasting longer. I’m not on the office so can’t get page output. I’m not printing photo quality, so there’s that. But otherwise normal b&w and color printing in a small office.

What does bother me is what appears to be price fixing. Apart from the odd sales at staples, the typical price differential between staples snd online sources is negligible.

on Amazon, Staples, etc. I looked at this printer and passed after reading thru those. I know there were some commenters who successfully worked around the replacements.

I don't have any solutions for you, but your mom does have my sympathy. Thirty years ago, HP printers were the workhorses of the office I worked for, cranking out page after page of great print. Then, Carly Fiorina ran the company, and she ran it right into the ground. That's pretty much what she's done with everything, like Lucent, her own campaign for US Senate in California, her presidential campaign, and John McCain's campaign.

And yet, she walks away with megamillions. I don't have a problem with successful people making big bucks, but I resent the hell out of people getting rich for totally screwing everything up.

It quit printing. I bought a new HP printer last November. And I bought extra HP ink cartridges. Because we live in an apartment I got rid of the empty box. Mistake. The new printer quit before the original cartridges were empty. It's still under warranty which is another way of saying you can spend hours looking for solutions on their website.

I took the printer back to Staples for recycling and they refunded me the price of the cartridges. I bought an Epson Inktank. We'll see how that goes.

I'm using an HP Color LaserJet Pro M252dw. I'm not sure if the newest HP Laser printers support this, but this works for me to allow non-HP cartridges without nagging:

Main page > Setup
> System Setup
> Supply Settings
> Cartridge Policy
> Click "Off" and restart printer

Had bad experiences with HP in the past. Now I use Epson. Good print quality and the ink bottles are cheap.

It works really good for the price (>$100).

I always replace the cartridges with HP cartridges however.

I learned a long time ago that using the genuine cartridges works best for me.

Wish you the best of luck w/it otherwise!