Computer Help and Support

Kali

(55,703 posts) Fri Nov 8, 2019, 12:08 PM Nov 2019

what causes "skipping" in an audio stream?

lately the radio station I tend to stream most of the time has had a lot of annoying incidences of the feed going into a short repetitive loop like an old fashioned LP with a bit of a chingerly that you need to lift the tonearm over. about a month ago they did update their player page although it seems to be the same player. not sure if the problem is related or not.

7 replies

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what causes "skipping" in an audio stream? (Original Post) Kali Nov 2019 OP

Is it buffering? The Tune in app has these issues quite often. dewsgirl Nov 2019 #1

no, I am all too familiar with that problem Kali Nov 2019 #5

If it is at certain times of the day, your ISP may be throttling your speed down cutroot Nov 2019 #2

I haven't been paying that close of attention Kali Nov 2019 #6

Network slowness shouldn't cause it to repeat. CloudWatcher Nov 2019 #3

it happens in the car using my phone and at home Kali Nov 2019 #4

Good enough! CloudWatcher Nov 2019 #7

dewsgirl

(14,964 posts)

1. Is it buffering? The Tune in app has these issues quite often.

Reply to Kali (Original post)

Fri Nov 8, 2019, 12:38 PM

Nov 2019

Kali

(55,703 posts)

5. no, I am all too familiar with that problem

Reply to dewsgirl (Reply #1)

Fri Nov 8, 2019, 03:13 PM

Nov 2019

have that too - this skipping and repeating is new.

cutroot

(987 posts)

2. If it is at certain times of the day, your ISP may be throttling your speed down

Reply to Kali (Original post)

Fri Nov 8, 2019, 12:47 PM

Nov 2019

Kali

(55,703 posts)

6. I haven't been paying that close of attention

Reply to cutroot (Reply #2)

Fri Nov 8, 2019, 03:14 PM

Nov 2019

mostly I notice it during Democracy Now! - they mostly play music and I leave it on all day so may not be catching it when it happens with music I am not paying attention to.

CloudWatcher

(1,922 posts)

3. Network slowness shouldn't cause it to repeat.

Reply to Kali (Original post)

Fri Nov 8, 2019, 01:56 PM

Nov 2019

Sounds like a bug. TBD if it's on the sending or receiving side of the stream. Network slowness should just cause delays in the stream, never repeats like that.

I'd suggest trying other software to listen to the station (different browser, different app, different computer/phone) and see if the failure changes or disappears.

If it repeats with multiple players/platforms then it'd be time to write to the radio station that they've got a problem.

Good luck!

Kali

(55,703 posts)

4. it happens in the car using my phone and at home

Reply to CloudWatcher (Reply #3)

Fri Nov 8, 2019, 03:10 PM

Nov 2019

through the internet/wifi (desk top and/or tablet)

so it would seem to be on their end. I bet it has something to do with whatever they did on the player page.

CloudWatcher

(1,922 posts)

7. Good enough!

Reply to Kali (Reply #4)

Fri Nov 8, 2019, 04:34 PM

Nov 2019

Yup, I'd be sure and call them and let 'em know it's not working for you ... with multiple devices and ISP's. It's surprising how long it can take for them to hear that it's not working

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