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ProfessorGAC

(69,648 posts)
Fri Apr 10, 2020, 04:42 PM Apr 2020

Android Phone Question To Any Experts

Have an LG Android phone.
I have it locked & 2 fingerprints recorded.
But, seemingly at random, the phone will say I can't use my fingerprint and I have my PIN.
I can't find anything in Settings that has anything to do with requiring PIN over just fingerprint.
It seems small, but it seems to happen more when I'm trying to turn phone on to get a text or check something on line.
So, the inconvenience is pumped up a bit.
My questions are:
Is this normal on Android?
Is there a way to change it?

6 replies = new reply since forum marked as read
Highlight: NoneDon't highlight anything 5 newestHighlight 5 most recent replies
Android Phone Question To Any Experts (Original Post) ProfessorGAC Apr 2020 OP
I find disruption of my fingerprint - a bit of moisture, after gardening NRaleighLiberal Apr 2020 #1
Aha! ProfessorGAC Apr 2020 #2
I imagine there has to be some fallback, hence the PIN ... mr_lebowski Apr 2020 #3
Yes That's It ProfessorGAC Apr 2020 #4
This is standard for Android phones. ManiacJoe Apr 2020 #5
That Answers That! ProfessorGAC Apr 2020 #6

NRaleighLiberal

(60,465 posts)
1. I find disruption of my fingerprint - a bit of moisture, after gardening
Fri Apr 10, 2020, 04:45 PM
Apr 2020

when my skin gets roughed up - makes the print reader not wirk and I have to use my PIN.

ProfessorGAC

(69,648 posts)
2. Aha!
Fri Apr 10, 2020, 04:48 PM
Apr 2020

When I had my work iPhone, it might do that, but it would tell me to try again.
There was a setting to tell how many failed fingerprints to require PIN. I gave that phone back when I retired.
I can't find any setting like on the iPhone.
Am I missing something or is that not a feature?

 

mr_lebowski

(33,643 posts)
3. I imagine there has to be some fallback, hence the PIN ...
Fri Apr 10, 2020, 04:49 PM
Apr 2020

Not sure you'd want to change how that works.

Or are you saying sometimes it doesn't even give you the option to use fingerprint once, and instead goes straight to a PIN authorization and you wonder what causes that?

ManiacJoe

(10,136 posts)
5. This is standard for Android phones.
Fri Apr 10, 2020, 05:00 PM
Apr 2020

Every now and then you need to use a PIN to unlock the phone when you have the biometrics enabled.
This is part of the security system, which you have no control over.

If the phone is having problems reading your fingerprints, then the PIN is the obvious fall-back. Not sure how many failed attempts it takes to get to the PIN screen. (I have all the biometrics disabled on my phone.)

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