Computer Help and Support

Captain Zero

(7,468 posts) Fri Apr 24, 2020, 10:20 PM Apr 2020

On Android, repeated messages from Google about not backing up my contacts, THEN gone.

I kept ignoring the google messages that I wasn't backing up, I thought oh hell it's a new phone and my contacts are saved on it. After about 48-72 hours. All contacts have disappeared from my phone.

Its a bitch. Messages to important/frequent people are still in it. But just with their numbers. No associated contact info.

I have ONE contact. The one I created last night about 24 hours ago for a pizza place I ordered carry out from.

Any ideas what happened?

3 replies

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On Android, repeated messages from Google about not backing up my contacts, THEN gone. (Original Post) Captain Zero Apr 2020 OP

Do you have a gmail account? If so, were they synced? cayugafalls Apr 2020 #1

I have a gmail account Captain Zero Apr 2020 #2

That could be bad news...sorry. Google syncs to the gmail account. cayugafalls Apr 2020 #3

cayugafalls

(5,747 posts)

1. Do you have a gmail account? If so, were they synced?

Reply to Captain Zero (Original post)

Fri Apr 24, 2020, 10:22 PM

Apr 2020

Captain Zero

(7,468 posts)

2. I have a gmail account

Reply to cayugafalls (Reply #1)

Fri Apr 24, 2020, 10:28 PM

Apr 2020

I don't think it was syncing. I don't really use it.

cayugafalls

(5,747 posts)

3. That could be bad news...sorry. Google syncs to the gmail account.

Reply to Captain Zero (Reply #2)

Fri Apr 24, 2020, 10:38 PM

Apr 2020

The way to check it is to go to the gmail account, login and then go to contacts.google.com. If you see nothing, bad news.

If you see your contacts, then all is ok and you can sync to your phone.

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