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IcyPeas

(22,559 posts)
Thu Aug 27, 2020, 04:40 PM Aug 2020

I have a question about TV audio problem (I know it's not a computer question but

you people are so knowledgeable I'll ask you just in case you can help)

My TV audio is fine.... except for one channel..... CNN. Since last week it's been cutting out.... at first I thought it was just because some people are Skyping or Zooming from home and the audio would cut in and out. But now I realize it's that channel. I opened the Spectrum TV app on my tablet and the audio is fine, it's just on my Samsung tv which is about 9 years old.

Is my television on the blink? (I rebooted but that didn't solve it).

So why would just one channel be wonky?

Thank you for any ideas.

11 replies = new reply since forum marked as read
Highlight: NoneDon't highlight anything 5 newestHighlight 5 most recent replies
I have a question about TV audio problem (I know it's not a computer question but (Original Post) IcyPeas Aug 2020 OP
Sounds like a buffering issue with your tv. Phoenix61 Aug 2020 #1
gaming mode? it's not a smart tv so I don't think I can do that IcyPeas Aug 2020 #2
Are you streaming? Using an app? mn9driver Aug 2020 #3
no, it's fine on my tablet (the app) IcyPeas Aug 2020 #7
Do you have a high-definition and standard version of the channel? klook Aug 2020 #4
yes, it's happening on both. IcyPeas Aug 2020 #8
If it's hooked to a cable box it may be the box. Phoenix61 Aug 2020 #5
oh really? hmmm IcyPeas Aug 2020 #9
Have you searched the make and model? LunaSea Aug 2020 #6
i did do this IcyPeas Aug 2020 #10
Good thinking! LunaSea Aug 2020 #11

Phoenix61

(17,550 posts)
1. Sounds like a buffering issue with your tv.
Thu Aug 27, 2020, 04:44 PM
Aug 2020

Not sure if you can adjust that but maybe try putting it in gaming mode?

IcyPeas

(22,559 posts)
7. no, it's fine on my tablet (the app)
Fri Aug 28, 2020, 01:16 PM
Aug 2020

the problem is just on my TV.

I found a workaround. If I rewind a couple of seconds then play it seems to be fine. weird.

thanks for reply!

klook

(12,847 posts)
4. Do you have a high-definition and standard version of the channel?
Thu Aug 27, 2020, 04:48 PM
Aug 2020

If so, does the problem manifest on both HD and standard versions? (On my system these are two different channel numbers.)

Since it’s OK on your tablet, it does seem it could have something to do with the TV (or the “set-top box,” if you have one.) Have you tried rebooting that device?

Phoenix61

(17,550 posts)
5. If it's hooked to a cable box it may be the box.
Thu Aug 27, 2020, 04:49 PM
Aug 2020

The tv just plays what it’s fed. I’ve had an issue with only one or two channels not working and it was the box.

IcyPeas

(22,559 posts)
9. oh really? hmmm
Fri Aug 28, 2020, 01:19 PM
Aug 2020

if it keeps happening I will be forced to call Spectrum. LOL At least it could be changed out easily if that would fix it.

thank you

IcyPeas

(22,559 posts)
10. i did do this
Fri Aug 28, 2020, 01:21 PM
Aug 2020

couldn't find my particular problem. I wonder how long tv sets last nowadays? Is 9 years considered "old"?

LunaSea

(2,926 posts)
11. Good thinking!
Fri Aug 28, 2020, 05:36 PM
Aug 2020

Do you have another tv?
If so, hook it up and determine whether the problem is the signal or the tv.
I can't imagine a tuner losing part one frequency only.



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