Welcome to DU! The truly grassroots left-of-center political community where regular people, not algorithms, drive the discussions and set the standards. Join the community: Create a free account Support DU (and get rid of ads!): Become a Star Member Latest Breaking News Editorials & Other Articles General Discussion The DU Lounge All Forums Issue Forums Culture Forums Alliance Forums Region Forums Support Forums Help & Search

IcyPeas

(22,560 posts)
Sun Sep 20, 2020, 01:32 PM Sep 2020

HP Webcam question

My HP Webcam works on ZOOM, but it won't work independently or on Skype (it used to). I have tried unplugging, updated driver, shut down..... just won't work with Skype.

I am baffled.

Running Windows 10 Home on an HP pavilion (desktop pc). everything is compatible.

Also when I run device troubleshooter it says device is working properly.

HP online help is rubbish.

hmmmm

3 replies = new reply since forum marked as read
Highlight: NoneDon't highlight anything 5 newestHighlight 5 most recent replies
HP Webcam question (Original Post) IcyPeas Sep 2020 OP
K&R for visibility. Dark n Stormy Knight Sep 2020 #1
now it's working IcyPeas Sep 2020 #2
Glad to hear it. Dark n Stormy Knight Sep 2020 #3

Dark n Stormy Knight

(10,018 posts)
1. K&R for visibility.
Sun Sep 20, 2020, 02:05 PM
Sep 2020

This probably wont help, as it's regarding a vaguely remembered incident from months ago (though it seems like years) and I'm not at home to check for notes. So, fwiw:


The only time I tried to use my my HP Envy desktop's camera was for a Google-based Zoom type meeting. It wasn't working at first. After repeated tries with indications that it was working, it still actually wasn't. I finally found a suggestion online about setting the sound or video source or input to something different and that didn't seem right.

Changing that setting did the trick.

Seems like it was the sound source, though it would seem to be more reasonable that it was the video.

So, maybe you can glean a hint from that, though I doubt it, and hopefully some actual help comes to you from another DUer

IcyPeas

(22,560 posts)
2. now it's working
Sun Sep 20, 2020, 03:47 PM
Sep 2020

I just received a skype call and my camera worked!!!

Maybe that forced something back into place


thank you for your reply.

Latest Discussions»Help & Search»Computer Help and Support»HP Webcam question