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milestogo

(17,526 posts)
Thu Nov 5, 2020, 06:44 PM Nov 2020

How can I become more familiar with Macs without buying one?

I do computer support at a managed services company. For most of the last 20 years I've worked exclusively on Windows PCs. Now I have to support customers who have Macs and I'm lost.

Anyone have tips on how I can become familiar with a Mac without spending a bunch of money?

No iphone, no ipad either. I use android only.

22 replies = new reply since forum marked as read
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How can I become more familiar with Macs without buying one? (Original Post) milestogo Nov 2020 OP
Front end (GUI) ...I don't know... ret5hd Nov 2020 #1
Call Apple. Knowing them they have a shit tonne of free or inexpensive classes. When I switched mitch96 Nov 2020 #2
You might be able to get a virtual MacOS at Macstadium JDC Nov 2020 #3
Maybe call your local library, or if you're an alum... WePurrsevere Nov 2020 #4
You can buy fairly usable ones for $200-300. Patterson Nov 2020 #5
I was going to say this. Friend found one on ebay for $100. Older model but, Captain Zero Jan 2021 #22
I haven't looked at this link but it details how to run mac-os9 on windows CentralMass Nov 2020 #6
Noone uses Mac OS 9 LuvLoogie Nov 2020 #9
Well scratch that one. I posted a link on how to setup a VM below. CentralMass Nov 2020 #11
Or you could run a mac vm (Virtual Machine). CentralMass Nov 2020 #7
Thank you. milestogo Nov 2020 #13
You are welcome. CentralMass Nov 2020 #15
maybe check out some YouTube videos... dhill926 Nov 2020 #8
You're going to have to get a Mac in your hands. LuvLoogie Nov 2020 #10
Macs are easy -- do you know the command line? lettucebe Nov 2020 #12
Its funny - I've just never owned a MAC milestogo Nov 2020 #14
Get a Mac :) CloudWatcher Nov 2020 #16
Thank you, that helps. milestogo Nov 2020 #17
What's an iphone? bucolic_frolic Nov 2020 #18
Find a friend with one! CloudWatcher Nov 2020 #19
Thanks. It's a plan, I guess. bucolic_frolic Nov 2020 #20
Message auto-removed Name removed Dec 2020 #21

mitch96

(14,607 posts)
2. Call Apple. Knowing them they have a shit tonne of free or inexpensive classes. When I switched
Thu Nov 5, 2020, 06:47 PM
Nov 2020

years ago they had free classes if you bought a mac.. One of the better computer moves I've done. LOve the mac, like the iphone..hate the ipad.. just a big glorified iphone.. I'll take a small laptop anyday. YMMV
m

JDC

(10,474 posts)
3. You might be able to get a virtual MacOS at Macstadium
Thu Nov 5, 2020, 06:47 PM
Nov 2020

Or some cloud provider like that. AWS ec2 won't do it.

WePurrsevere

(24,259 posts)
4. Maybe call your local library, or if you're an alum...
Thu Nov 5, 2020, 06:49 PM
Nov 2020

Of a local college, and they may have Macs members can use.

Captain Zero

(7,468 posts)
22. I was going to say this. Friend found one on ebay for $100. Older model but,
Wed Jan 6, 2021, 03:33 AM
Jan 2021

It looked good to me when he was using it.

LuvLoogie

(7,520 posts)
9. Noone uses Mac OS 9
Thu Nov 5, 2020, 07:02 PM
Nov 2020

Apple doesn't support it. It's a different structure entirely

Nothing current will run on it. No browsers, no iTunes nothing. Just Mac OS 9 native apps

LuvLoogie

(7,520 posts)
10. You're going to have to get a Mac in your hands.
Thu Nov 5, 2020, 07:04 PM
Nov 2020

No other way
Good luck the support learning curve is steep versus the user learning curve.

lettucebe

(2,339 posts)
12. Macs are easy -- do you know the command line?
Thu Nov 5, 2020, 07:09 PM
Nov 2020

Mac's are ridiculously easy -- basically UNIX commands, though I can't say I've ever actually needed support -- software is dead simple too. If something is whack, you can just drag to trash and start over (usually).

You can learn the basics on YouTube, just start searching for whatever terms make sense to you.

I originally taught myself how to use a PC by buying books -- this was before I actually owned a computer, and by the time I got one, I pretty much felt comfortable, so maybe buy a book or two? Good luck, but as I said, Macs are really easy to use and work on -- unlike PC's which I shudder to even think about

milestogo

(17,526 posts)
14. Its funny - I've just never owned a MAC
Thu Nov 5, 2020, 07:13 PM
Nov 2020

Had a couple of jobs way back when where users had apple but its been a long time. Most companies use Windows PCs.

I learn a lot through online classes... maybe I can find something on LinkedinLearning. And will check out YouTube.

CloudWatcher

(1,922 posts)
16. Get a Mac :)
Thu Nov 5, 2020, 08:43 PM
Nov 2020

The macOS hasn't changed all that much in the last many years. You can get a great deal on a used/refurb machine. Spend a few days with one, it'll beat watching youtube by a mile. Or borrow one. Or lease one. Or pester your employer to get you one since you're expected to support them!

Btw, the "terminal" application is in the Utilities subdirectory of Applications. And that will give you an honest-to-god Unix (bash) shell prompt. So if you have Unix experience, drop into the shell and go for it. Note the Unix underpinnings of macOS has been enhanced over the years. So while it has parentage of Mach and NetBSD, there are a lot of Mac-specific features blended in as well.

But for sure, there is a *lot* to macOS. While the user-interface is intended to be easy to understand, pulling back the curtain on what is really going on is not trivial. Depending on how broad & deep your knowledge is expected to be, expect to spend time learning and figuring it out.

bucolic_frolic

(46,740 posts)
18. What's an iphone?
Sun Nov 22, 2020, 01:52 PM
Nov 2020

I mean I do know, but don't use a smart phone. Just no time to learn. But realize it's time. Where do I start?

CloudWatcher

(1,922 posts)
19. Find a friend with one!
Sun Nov 22, 2020, 03:16 PM
Nov 2020

First ... get a friend to demo one to you and answer some basic questions. And in this time of corona, preferably one you're already sharing living space with

Second ... get yourself one to use. Good luck deciding on a model at this point. Basic choices are big or small, old or new. The prices will vary a lot.

Then ... try and focus on one area at a time. Of course you need to learn how to make & receive phone calls and set up a voice mailbox. But then .. sending and receiving texts? Direct access to your email? Browsing the web? Taking and sharing pictures? Chatting? Video chat? Running budgets and keeping track of spending?

There are 1001 useful things the little buggers can do. You can always do a drunkard's-walk and randomly explore. But nothing beats having a friend that can show you how stuff is done.

And don't forget you'll lose or break your phone at some point. So if there is anything on there you don't want to lose, back it up routinely! Either to a Mac (or PC) or to the cloud. I can't count the number of people I know that have lost priceless pictures when they've lost their phone.

Oh, and don't click on links in email unless you know exactly what it is (i.e. learn about phishing attacks before you get bitten by one).

Response to milestogo (Original post)

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