Computer Help and Support

Grasswire2

(13,708 posts) Wed Nov 18, 2020, 01:46 PM Nov 2020

Followup on the problem of getting HP ink.

So I was able to score cartridges at my local Kroger store even though they are UNAVAILABLE at every online source I tried.

Surprise!

But now. Trouble.

The blue was low. And so I replaced the blue cartridge.

Msg on printer: Now, the magenta, the black, and the yellow LOW.

Okay, replaced the magenta, the black, and the yellow. (although they weren't low before putting the blue replacement in)

All brand new cartridges now.

Hit the button to test by scanning a color postcard.

EVERYTHING COMES OUT SHADES OF GREEN.

Tried again. Tried turning off the machine. Tried taking out the cartridges and putting them back in.

EVERYTHING COMES OUT SHADES OF GREEN.

Lotta cussing going on here.

Any thoughts?

8 replies

= new reply since forum marked as read

Highlight:

Followup on the problem of getting HP ink. (Original Post) Grasswire2 Nov 2020 OP

Did you try the cartridge cleaning and alignment functions? Vdizzle Nov 2020 #1

LOL I have no idea what that is. Grasswire2 Nov 2020 #2

You should be able to do this from the printer's control panel DonaldsRump Nov 2020 #5

sorry. HP Office Jet 8025 Grasswire2 Nov 2020 #6

Try this DonaldsRump Nov 2020 #8

Similar happened to me. I tossed the printer, bough old HP1200 NCjack Nov 2020 #3

if you have a critical project to print drray23 Nov 2020 #4

thanks for the hint, not possible here Grasswire2 Nov 2020 #7

Vdizzle

(389 posts)

1. Did you try the cartridge cleaning and alignment functions?

Reply to Grasswire2 (Original post)

Wed Nov 18, 2020, 01:48 PM

Nov 2020

Grasswire2

(13,708 posts)

2. LOL I have no idea what that is.

Reply to Vdizzle (Reply #1)

Wed Nov 18, 2020, 01:53 PM

Nov 2020

And I'm running out of time to get this critical project done.

DonaldsRump

(7,715 posts)

5. You should be able to do this from the printer's control panel

Reply to Grasswire2 (Reply #2)

Wed Nov 18, 2020, 02:02 PM

Nov 2020

Can you post your HP printer's model number? That will help folks here to guide you on this.

Grasswire2

(13,708 posts)

6. sorry. HP Office Jet 8025

Reply to DonaldsRump (Reply #5)

Wed Nov 18, 2020, 02:08 PM

Nov 2020

Thanks

DonaldsRump

(7,715 posts)

8. Try this

Reply to Grasswire2 (Reply #6)

Wed Nov 18, 2020, 02:17 PM

Nov 2020

https://support.hp.com/us-en/product/hp-officejet-pro-8020-all-in-one-printer-series/24208622/model/24208623/document/c04855186

NCjack

(10,297 posts)

3. Similar happened to me. I tossed the printer, bough old HP1200

Reply to Grasswire2 (Original post)

Wed Nov 18, 2020, 01:57 PM

Nov 2020

mono-black laserjet. In 3 years, I had one problem. A belt that pulls the paper through the machine became slippery, and I had to read the manual to learn how to clean it. Easy to do, it keeps printing.

When I need color at home, I send files to a vendor and get product mailed back.

drray23

(7,962 posts)

4. if you have a critical project to print

Reply to Grasswire2 (Original post)

Wed Nov 18, 2020, 02:02 PM

Nov 2020

get kinko to print it for you. You can then sort out your printer issues while not under pressure.

Grasswire2

(13,708 posts)

7. thanks for the hint, not possible here

Reply to drray23 (Reply #4)

Wed Nov 18, 2020, 02:11 PM

Nov 2020

My brother is bringing critical documents tomorrow morning that need to be copied/printed while he is here. In addition to the stuff I have to print in advance. We're working on a dual citizenship issue for him.

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