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HP printer went dark
My new HP printer is just outside the return window on amazon. I haven't even used a full cartridge of ink yet.
Last night I printed three copies of the first page of a fifteen page document. Zip. Done.
And then the thing went black. No power. I checked the cords. The surge protector.
Nothing.
Any ideas?
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HP printer went dark (Original Post)
Grasswire2
Dec 2020
OP
wcmagumba
(3,094 posts)1. Depending upon when you bought it Amazon does extend the return window in Nov and Dec into Jan...
Grasswire2
(13,693 posts)3. delivered just a week too early to meet that requirement
But thank you for your time. Sincerely.
Jirel
(2,259 posts)2. What is the manufacturer warranty?
If all else fails and its a high-dollar printer (HPs are generally overpriced so I wouldnt be surprised), there are lots of decent companies that can repair it.
Grasswire2
(13,693 posts)4. It's not a high dollar printer.
$160.
But $160 for a total printed pages barely using more than one ink cartridge PLUS the aggravation of a failed machine is a real pain in the neck.
I don't print often, but just have this one project that is requiring the filling in of multiple questionnaires and is time sensitive.
regnaD kciN
(26,567 posts)5. It should still have a year's factory warranty...
Id take it up with HP.