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Grasswire2

(13,693 posts)
Thu Dec 17, 2020, 02:01 PM Dec 2020

HP printer went dark


My new HP printer is just outside the return window on amazon. I haven't even used a full cartridge of ink yet.

Last night I printed three copies of the first page of a fifteen page document. Zip. Done.

And then the thing went black. No power. I checked the cords. The surge protector.

Nothing.

Any ideas?
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Jirel

(2,259 posts)
2. What is the manufacturer warranty?
Thu Dec 17, 2020, 02:28 PM
Dec 2020

If all else fails and it’s a high-dollar printer (HPs are generally overpriced so I wouldn’t be surprised), there are lots of decent companies that can repair it.

Grasswire2

(13,693 posts)
4. It's not a high dollar printer.
Thu Dec 17, 2020, 03:19 PM
Dec 2020

$160.

But $160 for a total printed pages barely using more than one ink cartridge PLUS the aggravation of a failed machine is a real pain in the neck.

I don't print often, but just have this one project that is requiring the filling in of multiple questionnaires and is time sensitive.

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