An email arrived today, purporting to be from Norton Security.
I have copied and pasted it below:
Dear Peggy
HELPDESK: 18005338571
INVOICE DATE: June/08/2021
INVOICE NO: 407-0353423-8333209
PAYMENT MODE AUTO DEBITED: ACCOUNT / CARD
Invoiced for 1 year plan towards your computer service/protection/security license renewal key.
Licence Validity: June/08/2021 – June/07/2022
Description
Norton Life Lock Support for 1 year for all devices
Items
Rate
Qty
Amount
Security License Key
$114.99
1
$114.99
Internet Protection Plan & Security
$124.99
1
$124.99
Service
$119.99
1
$119.99
Subtotal
$359.97
Tax (11%)
$39.60
Total
Paid Amount
$399.57
$399.57
Your subscriptions has been activated. It may take few hours for this transaction to appear in your account. You previously paid for a basic plan of Norton Life Lock Services. If you don't wish to renew or pay $399.57, please follow the steps below to cancel your Subscriptions/Plan.
Call us on 18005338571 (Toll free) and speak to an agent for the refund. It might take upto 48 hrs for the refund to reflect on your account.
Thank You,
Billing Team
Helpline Number: 18005338571
Looks like a scam to me. I do not have an account with Norton. What do all of you think?
= new reply since forum marked as read
Good for you in passing along the info to other DUers who might be similarly targeted.
I was pretty sure that it was, but wanted more verification!
Nothing quite like the voice of experience.
It's been several years since we discussed my background.
Thank you for that kindness.
"Norton LifeLock Scam" there is plenty of info. Glad you picked it up in time.
I wanted to pass along this message to let your readers know of a new and incredibly convincing fake Norton email renewal scam involving Norton Antivirus and Lifelock.
I received two emails today (from two different email addresses) with a special promotion to 'upgrade' my Norton Antivirus and Lifelock with an enticing 67% discount off the retail price. The emails are incredibly convincing, unless of course you are knowledgeable enough to realize it's a scam.
If you click on a link to read more or to buy the product, it will lead you to a page where you'll give up your personal information, phone number, and/or credit card. What happens next is that an Indian tech support scammer will call you on the phone stating that there was an error with your form input on their website, then they will ask for remote access to the machine - this has already been reported on Norton's web forums, and is similar to what you described in the Expert4Help.com review.
Once they're in the machine, they'll install malware, download all your financial information (read: drain your bank accounts) and install remote access backdoors to propagate more scams. This will continue on indefinitely until you either run out of money, or wise up. "
More.....https://www.infopackets.com/news/10641/scammed-fake-norton-antivirus-lifelock-heres-what-do
