Any Word (Office 365 subscription) experts here?

Last edited Mon Jun 28, 2021, 05:16 AM - Edit history (1)

(MORNING UPDATE as noted in a reply below: Something weird did just happen. I created a new doc to test something - didn't open one of my templates. I didn't try to save it and instead clicked "close," and a dialogue box I hadn't seen before, 'cause I always use templates, popped up and suggested saving to the folder I always save to. So, me thinks it has something to do with using templates. Boo.)



I've Googled and can't find a resolution, though I have seen a few posts where people have said they're having the same problem. I'll describe my situation in lay terms as best I can...lol. I'm using Windows 10, btw, as that seems to be key.

I used Office 2003 until about four months ago. For my transcription work it performed well and I saw no need to fix what ain't broken. Unfortunately, as operating systems became so outdated that I couldn't continue that way, I bit the bullet and got Windows 10 and the Office 365 subscription.

I've been VERY pleased so far. Love the fact that I didn't have to have a separate app to print to PDF, that Word has that feature. Autocorrect has improved by leaps and bounds so that's awesome too.

One thing I don't like about 365 is how they try to force you to use OneDrive. I have no need for it and for security reasons won't use it (not HIPAA compliant without some workarounds) and prefer to save to the PC which I then back up daily. For example, it defaults to OneDrive when saving, and in the settings where you should be able to insert a preferred folder for saving, you can't change it from OneDrive.

I open a document template that I work from each day, and transcribe multiple notes in one document and I save that as each day's work. It's less labor intensive than opening the template each time and saving each note as a separate document.

About a week ago (nothing happened that I'm aware), I stopped being able to "save as." It would remain as the template I opened and worked from, I couldn't "save as" or "save" with a new name, and I had to exit, losing that work. After it happened a couple of times in one day I copied and pasted into a text document just to have it, even though formatting went to shit.

I'm now saving each note as a separate document which I don't like. Plus, I'm nervous even that's going to start messing up because I don't understand what caused me to be unable to save a document as I want. (I was unable to use the "save" function as of a couple of weeks ago; for 20+ years I would always save as I went along typing these long documents. But 365 would save it in weird places, not in my default preferred folder. So I did "save as" each time I wanted to save a document I was working on, and then it all went haywire.)

I hope this is coherent and gives enough info so that someone who knows Word might have a clue what is going on. Turns out I don't have Microsoft support beyond installation with my subscription, so I'm on my own. Although maybe I could get help via an alleged expert on Upwork or something.

Thanks for any thoughts and suggestions!