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bucolic_frolic

(46,976 posts)
Thu Jul 1, 2021, 09:11 AM Jul 2021

Uber app keeps sending verification codes to my landline but they never arrive.

Then they keep sending them to my cell. They arrive an hour late, all at once. In fact there are now 9 of them. They arrive so late they're apparently obsolete.

Then when I try to sign into the app, it tells me too many requests try again later. This has been going on for half an hour. Later? for a ride?

I have no idea how to edit my phone number. I think I need to swap cell/landline.

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Uber app keeps sending verification codes to my landline but they never arrive. (Original Post) bucolic_frolic Jul 2021 OP
I don't understand how Uber could sent anything to a landline. Why would they even collect Dream Girl Jul 2021 #1
They have two different phone numbers for me bucolic_frolic Jul 2021 #3
No. Landline would be useless. Uber only works on mobile devices. Dream Girl Jul 2021 #4
"Enter your mobile number" bucolic_frolic Jul 2021 #7
A "1" does not mean landline, just that it precede the area code.all phone numbers begin with 1 Dream Girl Jul 2021 #12
I believe the "1" is the country. nt Phoenix61 Jul 2021 #5
Correct. US country code is 1 CurtEastPoint Jul 2021 #14
Why would they have a land line number in the first place? brush Jul 2021 #2
Tap on the app. Then tap on the 3 bars in the upper left hand corner. Phoenix61 Jul 2021 #6
Thanks but there are no settings. Just Uber Move with Safety Get Started bucolic_frolic Jul 2021 #8
Ok, you're trying to install it? nt Phoenix61 Jul 2021 #9
I installed the app bucolic_frolic Jul 2021 #10
Ok, so you've downloaded the app and are trying to Phoenix61 Jul 2021 #13
So I did that and the 'too many requests, try again later' is still there bucolic_frolic Jul 2021 #15
Since Covid the number of drivers has dropped. Phoenix61 Jul 2021 #16
Call a cab. nt Binkie The Clown Jul 2021 #11
did you ever think to delete the entire account from your phone & reload it from a Google Play Store Historic NY Jul 2021 #17
Thanks, I did do that bucolic_frolic Jul 2021 #18

bucolic_frolic

(46,976 posts)
3. They have two different phone numbers for me
Thu Jul 1, 2021, 09:24 AM
Jul 2021

They keep putting a 1 in front of the cell number, and no 1 for the landline.

With signup I assumed because they started with '1' they wanted landline.

I never gave them me cell number at first. They picked it up somewhere else.

bucolic_frolic

(46,976 posts)
7. "Enter your mobile number"
Thu Jul 1, 2021, 09:35 AM
Jul 2021

Then it shows a US flag and a '1' in front of the place to enter the number. Nobody uses a 1 anymore. I now realize you must use 1 for landline calls, but you may also use it for cell phone calls. The signup didn't specify mobile #, it just asked for number and put a 1 in front of it.

But Uber has still locked out my cell number for an undetermined amount of time.

I think I'd best start over with a new email address for signup. But I have to use the same mobile number.

Thanks for the help.

Phoenix61

(17,642 posts)
6. Tap on the app. Then tap on the 3 bars in the upper left hand corner.
Thu Jul 1, 2021, 09:33 AM
Jul 2021

Scroll down to settings. Tap on the arrow to the right of your name, number etc That will take you to the page to edit your info.

Phoenix61

(17,642 posts)
13. Ok, so you've downloaded the app and are trying to
Thu Jul 1, 2021, 10:08 AM
Jul 2021

set it up to use. I’m guessing it pulled the cell phone number from your phone. Maybe delete the app and start over?

bucolic_frolic

(46,976 posts)
15. So I did that and the 'too many requests, try again later' is still there
Thu Jul 1, 2021, 11:26 AM
Jul 2021

What does later mean? Tomorrow. Asking because I need a ride to the hospital.

Update .... doesn't matter. Uber rides are unavailable in my remote area. Whether that is now, or permanently, I have no idea.

What a joke of a company.

Phoenix61

(17,642 posts)
16. Since Covid the number of drivers has dropped.
Thu Jul 1, 2021, 12:13 PM
Jul 2021

I had a hard time getting one in Tallahassee Fl on a Friday night.

bucolic_frolic

(46,976 posts)
18. Thanks, I did do that
Thu Jul 1, 2021, 06:36 PM
Jul 2021

Nada. But I can use Uber online from a PC, same information. And it is installed on my phone now, and I filled Uber Wallet, so hopefully when I need it, someone will be there to help.

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