Welcome to DU! The truly grassroots left-of-center political community where regular people, not algorithms, drive the discussions and set the standards. Join the community: Create a free account Support DU (and get rid of ads!): Become a Star Member Latest Breaking News Editorials & Other Articles General Discussion The DU Lounge All Forums Issue Forums Culture Forums Alliance Forums Region Forums Support Forums Help & Search

RestoreAmerica2020

(3,457 posts)
Thu Sep 2, 2021, 02:21 PM Sep 2021

I finally purchased a new phone--2 days later dropped it, glass

..is shattered. Because I'm retired, on fixed income I opted not to add protection plan, glass protector or, a phone case..boy was completely wrong on not protecting my purchase. Checked with Verizon not even a 30day refund on purchase, so I'm shit out of luck! So..I called around replacement cost ranges between 100-200. [ Note only paid $250.00 for new phone wanted basic, no frills was happy to get new phone bc old one was literally being held together with small rubber bands so anything was better than what I had ] question to anyone out there is there an affordable way to replace glass..son says it's badly shattered may affect hardware something about dust moisture..to me it's usable--was thinking of just putting screen protector buy case to stabilize glass screen.

Thanks for allowing me to vent. I'm so upset with myself for not being proactive; upset with Verizon for allowing a customer to leave without the min. Protection eg glass protector, phone case. I should add a naive customer at that..so that's on me. Next time I'll know better. So with that, if anyone has any suggestions to minimize costs, please let me know. [ Note: I'm on a phone contract for 12 months for new phone.]

11 replies = new reply since forum marked as read
Highlight: NoneDon't highlight anything 5 newestHighlight 5 most recent replies
I finally purchased a new phone--2 days later dropped it, glass (Original Post) RestoreAmerica2020 Sep 2021 OP
Most cities have cell repair stores pfitz59 Sep 2021 #1
And then I recommend Rhino Shields. vanlassie Sep 2021 #2
Store: IFIXIT wyn borkins Sep 2021 #3
Your cheapest option if the phone is still working is the stick on screen protector PoliticAverse Sep 2021 #4
There is always that first bit of damage to a new device, don't be too hard on yourself. FreepFryer Sep 2021 #5
used phones are the way to go Kali Sep 2021 #6
i always get wallet cases that enclose the entire phone..and serves as a purse as sorts.. samnsara Sep 2021 #7
That's what I use too Rorey Sep 2021 #11
There are places like ubreakifix. or the one listed above. 3Hotdogs Sep 2021 #8
Did You Use a Credit Card to Purchase? PBC_Democrat Sep 2021 #9
Yes used credit card. Will check. Thanks. RestoreAmerica2020 Sep 2021 #10

PoliticAverse

(26,366 posts)
4. Your cheapest option if the phone is still working is the stick on screen protector
Thu Sep 2, 2021, 02:34 PM
Sep 2021

(you can even get a glass one for < $ 10).

There are lots of you tube videos on self-replacing screen glass. See if there are any for your model and decide for yourself if you want to try/risk it.

BTW: I consider a "basic, no frills" phone to be ~ $ 40.

Also if you are on Verizon consider in the future changing over to Visible Wireless - Verizon's budget brand. Unlimited text, phone and Internet for $25/month.

FreepFryer

(7,083 posts)
5. There is always that first bit of damage to a new device, don't be too hard on yourself.
Thu Sep 2, 2021, 02:42 PM
Sep 2021

You’ll feel like you deserve a new one soon enough, and when u do, get a good case and use stick on screen protectors. They shatter instead of the glass.

Don’t feel bad, just put up with it for a while and then don’t.

Kali

(55,701 posts)
6. used phones are the way to go
Thu Sep 2, 2021, 02:43 PM
Sep 2021

I have bought from Amazon, ebay, and a bunch from cellular country https://www.cellularcountry.com/

had maybe 3 duds out of more than a dozen in the last 10 years. only one wasn't replaced/refunded

samnsara

(18,281 posts)
7. i always get wallet cases that enclose the entire phone..and serves as a purse as sorts..
Thu Sep 2, 2021, 03:17 PM
Sep 2021

..it has saved my phone many times. Its fake Louise Vuitton so looks nice too.

Rorey

(8,513 posts)
11. That's what I use too
Wed Sep 22, 2021, 05:48 AM
Sep 2021

It's very convenient, and I've dropped my phone many times with no damage. My phone is two years old and the screen is still perfect because it's so protected when it's closed. A nice case isn't at all expensive. I think the most I've ever paid was $15.

3Hotdogs

(13,343 posts)
8. There are places like ubreakifix. or the one listed above.
Thu Sep 2, 2021, 04:48 PM
Sep 2021

Call and find out what a new glass costs. You can probably mail the phone to them.

Get it fixed . Then go to Best Buys and get a glass protector.

After that, go to UAG and get a billfold type case.


Yes, you will be out $150 - 200 for all of this but you will have a phone that lasts.


Don't be hard on yourself. I have a $1,100 iPhone without insurance. And I have the two protective devices listed above.

I also have a phone finder app in case I misplace the phone. You can tag it to your son's phone.


Good luck.

PBC_Democrat

(402 posts)
9. Did You Use a Credit Card to Purchase?
Thu Sep 2, 2021, 06:52 PM
Sep 2021

Many have Purchase Protection plans ... I know AmEx does.

Definitely worth checking out and something to think about for future large purchases.

Latest Discussions»Help & Search»Computer Help and Support»I finally purchased a new...