Computer Help and Support

Tree Lady

(12,205 posts) Sat Oct 9, 2021, 03:43 PM Oct 2021

Trying to download 1800 photos from old iPhone

to iCloud before I set up new phone for husband. He has a 6 and now brand new. I did back up and it only transferred 172 pics.

I have watched YouTube videos, read info and stuck. Everything it said to set up I set up in settings.

He had iCloud turned off, he is not tech savvy and I am better but...

I turned iCloud on I clicked and selected all pics and hit iCloud link. Was I supposed to click something else? I don't see any link for a download.

6 replies

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Trying to download 1800 photos from old iPhone (Original Post) Tree Lady Oct 2021 OP

If you are logged into iCloud on the old phone... targetpractice Oct 2021 #1

nothing is downloading Tree Lady Oct 2021 #2

Do you have a paid or free iCloud account? targetpractice Oct 2021 #4

How many photos are stored on www.icloud.com? targetpractice Oct 2021 #5

Thanks I figured it out Tree Lady Oct 2021 #6

They had iPhones in 1800 ?? nt eppur_se_muova Oct 2021 #3

targetpractice

(4,919 posts)

1. If you are logged into iCloud on the old phone...

Reply to Tree Lady (Original post)

Sat Oct 9, 2021, 03:50 PM

Oct 2021

... It does take a while to sync to the iCloud (faster over wi-fi). Plug the phone into a charger, and change settings on the iPhone so that it doesn't go to sleep. Go to Settings > Display & Brightness > Auto Lock OFF

You can check your photos on the iCloud.com website... Once they are all there... They should sync to the new phone logged into the same iCloud account. Once they are all seen on iCloud.com, you can be sure all was backed up from the old phone.

Tree Lady

(12,205 posts)

2. nothing is downloading

Reply to targetpractice (Reply #1)

Sat Oct 9, 2021, 04:08 PM

Oct 2021

where can I tell if it is still downloading pics?

targetpractice

(4,919 posts)

4. Do you have a paid or free iCloud account?

Reply to Tree Lady (Reply #2)

Sat Oct 9, 2021, 05:00 PM

Oct 2021

There isn't enough space on a free account to back up a full iPhone.. I thought Apple made an exception for Photos, but maybe not. Maybe upgrade to a 1TB account?

Make sure the iPhone is logged into iCloud. Shut it down completely. Restart it. (if you haven't already tried).

Also, you can restore a new iPhone by holding it nearby an old iPhone... Both must be on the same wi-fi network. This option is presented during the set-up process.

targetpractice

(4,919 posts)

5. How many photos are stored on www.icloud.com?

Reply to Tree Lady (Reply #2)

Sat Oct 9, 2021, 05:01 PM

Oct 2021

They need to be uploaded from the old iPhone to iCloud before they can download to the new iPhone.

In my experience... If they are both logged into the same iCloud account... It will sort itself out eventually as long as the old phone remains on.

But, since you just got a new phone... Apple Support should be able to help you, too. They are pretty efficient.

Tree Lady

(12,205 posts)

6. Thanks I figured it out

Reply to targetpractice (Reply #5)

Sat Oct 9, 2021, 06:18 PM

Oct 2021

He has enough storage space. 😛

eppur_se_muova

(37,343 posts)

3. They had iPhones in 1800 ?? nt

Reply to Tree Lady (Original post)

Sat Oct 9, 2021, 04:28 PM

Oct 2021

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