Computer Help and Support

Baitball Blogger

(48,359 posts) Thu Jun 30, 2022, 03:44 PM Jun 2022

This has to do with Accounts with Microsoft.

The one good reason to keep an account with Microsoft is the ability to download Microsoft programs purchased online. My problem: My account was under a very old email address that I now want to close. I haven't used the address for many years and the only thing that comes in under that account is massive spam. But I have kept it open because once every few years, my laptop goes kaput and I have to access Microsoft for my programs and, my account is under that email address.

So, anyone have an idea how to update my email address without losing access to my programs?

2 replies

= new reply since forum marked as read

Highlight:

This has to do with Accounts with Microsoft. (Original Post) Baitball Blogger Jun 2022 OP

Edit your msft account information and add a new email account to it. Voltaire2 Jun 2022 #1

that is the reasonable answer. Baitball Blogger Jun 2022 #2

Voltaire2

(14,835 posts)

1. Edit your msft account information and add a new email account to it.

Reply to Baitball Blogger (Original post)

Thu Jun 30, 2022, 04:28 PM

Jun 2022

Once you have verified it works for signing into your account, edit again and remove the other email address.

Baitball Blogger

(48,359 posts)

2. that is the reasonable answer.

Reply to Voltaire2 (Reply #1)

Thu Jun 30, 2022, 04:36 PM

Jun 2022

I tried looking for a place to edit the email address. I'll try it again.

Thanks for answering.

Reply to this discussion