Computer Help and Support

Not Heidi

(1,459 posts) Sun Aug 7, 2022, 04:59 PM Aug 2022

Nefarious JustAnswer remains as a Google result - harmless but irritating

Here's my original thread, in the Lounge:
https://www.democraticunderground.com/10181693088

I'm still hoping for advice on this portion:

What I need help with is this: every time I try to Google something, the first result is a JustAnswer question box. It causes no harm but it pisses me off every time. I can't figure out how to get rid of it. I just cleared the 75 JustAnswer cookies and it didn't help.

Can you help? I'd be grateful.

8 replies

= new reply since forum marked as read

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Nefarious JustAnswer remains as a Google result - harmless but irritating (Original Post) Not Heidi Aug 2022 OP

Block it. Phoenix61 Aug 2022 #1

Thanks! And: oh, for Bob's sake Not Heidi Aug 2022 #2

Ad blocker is the way. if you still have problem Tetrachloride Aug 2022 #3

Thanks again, Tetra Not Heidi Aug 2022 #5

if you have ipad or iphone or Mac, I can advise in Tetrachloride Aug 2022 #4

Hey, Tetra Not Heidi Aug 2022 #6

Summer is that way ))) Tetrachloride Aug 2022 #7

hey Not Heidi Aug 2022 #8

Phoenix61

(17,641 posts)

1. Block it.

Reply to Not Heidi (Original post)

Sun Aug 7, 2022, 05:08 PM

Aug 2022

In the Basics tab, click Advanced under Sites to Search to expand the Sites to exclude section. Click Add under Sites to exclude. Enter the URL you want to exclude and select whether you want to include any pages that match or only that specific page.

Not Heidi

(1,459 posts)

2. Thanks! And: oh, for Bob's sake

Reply to Phoenix61 (Reply #1)

Sun Aug 7, 2022, 05:22 PM

Aug 2022

JustAnswer installed an extension in Chrome. I deleted it.

This has been another lesson in Using Common Sense. May I learn from it.

Tetrachloride

(8,447 posts)

3. Ad blocker is the way. if you still have problem

Reply to Not Heidi (Original post)

Sun Aug 7, 2022, 05:27 PM

Aug 2022

after the ad blocker is in, we need to be more serious. Then send me DU email.

i see that it was Chrome extension. this is not enough. you need a virus check.

Not Heidi

(1,459 posts)

5. Thanks again, Tetra

Reply to Tetrachloride (Reply #3)

Sun Aug 7, 2022, 09:25 PM

Aug 2022

😎

Tetrachloride

(8,447 posts)

4. if you have ipad or iphone or Mac, I can advise in

Reply to Not Heidi (Original post)

Sun Aug 7, 2022, 05:32 PM

Aug 2022

a more professional manner.

Ask your neighbors if they have a person they trust. Some of my advice is easy for technically inclined person. I am Apple inclined, not Windows.

Some things are both Mac and Windows. so i have the theory, not every Windows technique