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grumpyduck

(6,650 posts)
Tue Aug 30, 2022, 06:58 PM Aug 2022

Slow/dropping internet conection?

It's me again. I was able to get into my Win 10 computer, but hit another snag.

The internet connection is slow as molasses in January, and the computer keeps dropping it. We have a new modem/router from Comcast, and this doesn't happen on the other desktop, the laptop, the tablet, or the phone. First it wouldn't connect at all, then it kept dropping the connection, like the thing has a mind of its own.

So I'm wondering if it's Edge (I tried downloading Chrome, but didn't get anywhere with that), or the comm card, or Win 10 itself. I tried looking online, but obviously wasn't asking the right question or using the right terminology.

Any thoughts?

13 replies = new reply since forum marked as read
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Slow/dropping internet conection? (Original Post) grumpyduck Aug 2022 OP
Have you tried Firefox? n/t RKP5637 Aug 2022 #1
It came with Edge, and I couldn't downoload anythig else. n/t grumpyduck Aug 2022 #3
Comcast sells all their high-speed for high dollar. dchill Aug 2022 #2
Everything else here works fine. grumpyduck Aug 2022 #5
Check the manufacturers website for ItsjustMe Aug 2022 #4
Drivers for the card or the modem? grumpyduck Aug 2022 #6
The Card ItsjustMe Aug 2022 #7
Thanks, and yes. All our devices are wireless. n/t grumpyduck Aug 2022 #8
Grumpy, where are you? I am also having some sites Tetrachloride Aug 2022 #9
SF Bay Area n/t grumpyduck Aug 2022 #12
ok ty. sounds like we are having separate but Tetrachloride Aug 2022 #13
did u run the windows internet connection trouble shooter? do speedtest.net nt msongs Aug 2022 #10
Yes I did, thanks. grumpyduck Aug 2022 #11

grumpyduck

(6,650 posts)
11. Yes I did, thanks.
Tue Aug 30, 2022, 07:53 PM
Aug 2022

It ran thru its stuff and finally told me the problem was solved.

Next thing... the connection dropped.

I'll run speedtest next time I'm on that machine.

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