Computer Help and Support

tavernier

(13,258 posts) Sun Sep 18, 2022, 03:08 PM Sep 2022

My email is bellsouth.net but last week Yahoo

shut out all AT&T emails on their app. Now I cannot locate it anywhere and even if I did, I’ve had it forever and not sure I know the password since I’ve never had to use it.
Can anyone give me any advice on how to retrieve it? And btw, I only have iPhone, no computer.
Thanks in advance.

12 replies

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My email is bellsouth.net but last week Yahoo (Original Post) tavernier Sep 2022 OP

I still use a similar email address BootinUp Sep 2022 #1

I personally use Apple icloud because i have an iphone Tetrachloride Sep 2022 #2

if you can get to a library, they might advise Tetrachloride Sep 2022 #3

Ok I had this happen to me about a month ago dweller Sep 2022 #4

Thanks... I will try this. tavernier Sep 2022 #5

Are you using yahoo app ? dweller Sep 2022 #7

My email never came on the screen tavernier Sep 2022 #8

Ok I'm missing a step here dweller Sep 2022 #9

Yahoo may direct you to an att site while trying to reset your password 4dog Sep 2022 #6

Did you get this dweller Sep 2022 #10

Nah spent two days with both yahoo and att. tavernier Sep 2022 #11

That's too bad dweller Sep 2022 #12

BootinUp

(49,020 posts)

1. I still use a similar email address

Reply to tavernier (Original post)

Sun Sep 18, 2022, 03:15 PM

Sep 2022

The web page login is here

https://currently.att.yahoo.com/

If you cannot login there you can try contacting AT&T and getting the password reset but they do not guarantee support.

Tetrachloride

(8,447 posts)

2. I personally use Apple icloud because i have an iphone

Reply to tavernier (Original post)

Sun Sep 18, 2022, 03:20 PM

Sep 2022

and icloud has reasonable junk mail blocking.

Gmail might be even better.

just my 2 cents.

Yahoo appears to be a swirl.

Tetrachloride

(8,447 posts)

3. if you can get to a library, they might advise

Reply to tavernier (Original post)

Sun Sep 18, 2022, 03:26 PM

Sep 2022

clearly. (i am cautious on email advising)

dweller

(25,044 posts)

4. Ok I had this happen to me about a month ago

Reply to tavernier (Original post)

Sun Sep 18, 2022, 03:47 PM

Sep 2022

Same situation … whatever you do DONT CALL HELP # they were useless and want to charge your for help ..
I used my browser to go to yahoo, put in my email addy and clicked forgot password, got instructions in email to set password, and it was all fixed … yahoo keeps ‘suggesting’ that I upgrade to their next level service, I just ignore it …
My email also is bellsouth.net, and they guarantee that address forever

Good luck

✌🏻

tavernier

(13,258 posts)

5. Thanks... I will try this.

Reply to dweller (Reply #4)

Sun Sep 18, 2022, 04:46 PM

Sep 2022

Thanks everyone for advice!!

dweller

(25,044 posts)

7. Are you using yahoo app ?

Reply to tavernier (Reply #5)

Sun Sep 18, 2022, 04:53 PM

Sep 2022

Or just your browser ?
My problem started with my app all of a sudden saying I had to login, when I clicked it it sent me to a login only page … I had forgotten my password too …
I updated the app, no difference … so going to the page and putting in my email addy and clicking ‘forgot password ‘ and it was remedied quickly

Good luck

✌🏻

tavernier

(13,258 posts)

8. My email never came on the screen

Reply to dweller (Reply #7)

Sun Sep 18, 2022, 05:37 PM

Sep 2022

I no longer have access through Yahoo, they said. I tried logging in which required a password and they said they sent me password instructions… sent them to my email… TO WHICH I DON’T HAVE ACCESS!!
First base!

dweller

(25,044 posts)

9. Ok I'm missing a step here

Reply to tavernier (Reply #8)

Sun Sep 18, 2022, 05:42 PM

Sep 2022

It was a month + ago … I was using a browser, at yahoo and it might have just sent me to another page in the browser to complete pw change …
Let me think about it .. I couldn’t get to my email either so I got the info some other way …

Ok I just went to yahoo to replicate pw change, and it sent me to currently.com and there I put in my email addy and clicked forgot pw and it sent me to a page to reset password … I quit there bc I don’t want to change it 🤔

✌🏻

4dog

(520 posts)

6. Yahoo may direct you to an att site while trying to reset your password

Reply to tavernier (Original post)

Sun Sep 18, 2022, 04:50 PM

Sep 2022

It definitely looks like they don't know what they are doing (presumably true!), but just persist, even if you have to keep entering your email address.