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Has anyone experienced poor performance with Samsung (Original Post) BigmanPigman Dec 2022 OP
I've only used their cellphones. True Dough Dec 2022 #1
I have had a Samsung tablet for over 5 years and it is very very good. . . nt Bernardo de La Paz Dec 2022 #2
Never buy Samsung appliances. callous taoboy Dec 2022 #3
I've had Samsung VCRs, phones, computers - they all ran well and for a long time ... marble falls Dec 2022 #4
Their appliances are terrible. lark Dec 2022 #5
At our house we only buy Samsung phones and TVs. The phones are ratchiweenie Dec 2022 #6
I have nothing but good luck with their TVs. IrishAfricanAmerican Dec 2022 #7
I won't touch Samsung anything NJCher Dec 2022 #8
I checked out their customer reviews last night BigmanPigman Dec 2022 #9

True Dough

(20,065 posts)
1. I've only used their cellphones.
Thu Dec 1, 2022, 06:04 AM
Dec 2022

First cellphone I ever owned was a Galaxy S4. That was very reliable and lasted several years.

Then I purchased an A30 and only got 2.5 years out of it because the audio quality began to nosedive. However I dropped the phone on the ground twice and due to having a cheap case, it wasn't really well protected. I wound up with two hairline cracks across the screen. I'm fairly certain that the drops led to the audio problems.

So I picked up a refurbished Galaxy S9. I only got it a couple of months ago, but so far, so good.

Now, I could tell you a different story about an HP laptop that I owned. Biggest hassle related to defects. It took many, many hours on the phone with techs and sending it in three times for repairs, but the issue that cropped up during the one-year warranty period was never resolved and I finally got a replacement (and upgrade) laptop from them after several months of fighting.

How old are your tablet and phone?

callous taoboy

(4,670 posts)
3. Never buy Samsung appliances.
Thu Dec 1, 2022, 06:52 AM
Dec 2022

I had one of their fridges for a few months before it started leaking water from behind the back panel into the veggie bin, and their customer "service" was horrible.

marble falls

(61,994 posts)
4. I've had Samsung VCRs, phones, computers - they all ran well and for a long time ...
Thu Dec 1, 2022, 09:32 AM
Dec 2022

... none of them 'died' - they all were passed on to others. Never had a problem, and they were always less expensive that whatever I was comparing them to.

HIGHLY recommend Samsung.

lark

(24,089 posts)
5. Their appliances are terrible.
Thu Dec 1, 2022, 10:10 AM
Dec 2022

We bought all new stove, microwave, refrig when we remodeled the house. Every one of them had trouble. They did replace the microwave, but it took multiple calls and over 6 months to get a repairman to come and then he had to order a part, which never arrived or was never installed. After 3 years of fighting, we finally replaced the refrig with a different brand.

We will never buy a Samsung product again, they don't stand behind their products which break quickly.

ratchiweenie

(7,894 posts)
6. At our house we only buy Samsung phones and TVs. The phones are
Thu Dec 1, 2022, 12:17 PM
Dec 2022

built like tanks and last for years. There are 5 of us so we have bought many over the years. Our old Samsung smart tv has the speaker going out but the picture is so good, I'm getting a good soundbar to use with it. I have heard their appliances are not great but they are the number one seller all over SE Asia.

IrishAfricanAmerican

(4,143 posts)
7. I have nothing but good luck with their TVs.
Thu Dec 1, 2022, 01:14 PM
Dec 2022

In fact, they're all I'll buy at this point. Used to be a Sony man but their proprietary nonsense outweighed their performance.

I don't use anything else they make.


NJCher

(37,681 posts)
8. I won't touch Samsung anything
Fri Dec 2, 2022, 01:57 AM
Dec 2022

I took them to court over a dishwasher and they fought me tooth and nail. The dishwasher was new and had all kinds of problems, mostly lights going off and on with erroneous messages, failing to empty the rinse water; I simply could not believe anyone would put such a mess on the marketplace and expect to stay in business.

They did not live up to their warranty agreement.

So I did some research on them and found out they are a bad behavior company, failing to treat their employees well, and numerous other items I cannot recall. Doesn’t surprise me I’m the least you are having trouble with them.

BigmanPigman

(52,208 posts)
9. I checked out their customer reviews last night
Fri Dec 2, 2022, 02:01 AM
Dec 2022

and overall they got 1 1/2 stars out of 5 for the very reasons you mentioned.

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