Computer Help and Support

Beatlelvr

(668 posts) Wed Jan 4, 2023, 12:09 PM Jan 2023

Need help with smart tv that can no longer access internet

The family has decided 99 yr old mom needs more care than I and fulltime caregiver can give her at home. She has been bedridden since she got covid 6 months ago. So we are moving her to a facility owned by a family friend. I want to move the tv I have now to her room. Problem is it's a Samsung that lost its ability to connect to internet. (AT&T did a diagnostic test and its the tv, not the connection.)
I called AT &T about getting service at new location. I don't want Direct TV, so they said the tv can be used with a Roku or something similar and must accept apps. I understand Roku can work without internet. But, can the "unsmart" tv accept apps? I don't think so. When I try the Smart Hub thing it won't do anything.
Any suggestions?
I suppose I could go ahead with Direct tv, I just don't like the dish thing.
Thanks for any advice.

4 replies

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Need help with smart tv that can no longer access internet (Original Post) Beatlelvr Jan 2023 OP

We had a Samsung DUgosh Jan 2023 #1

I don't know how a Roku could work without an internet connection Doc Sportello Jan 2023 #2

Had a Samsung a few years ago. Would this help? We had to reset a few times, I recall. Ziggysmom Jan 2023 #3

Thanks so much! Beatlelvr Jan 2023 #4

DUgosh

(3,107 posts)

1. We had a Samsung

Reply to Beatlelvr (Original post)

Wed Jan 4, 2023, 12:10 PM

Jan 2023

That did the same thing. Had to
replace it

Doc Sportello

(7,962 posts)

2. I don't know how a Roku could work without an internet connection

Reply to Beatlelvr (Original post)

Wed Jan 4, 2023, 12:27 PM

Jan 2023

Which the home should have. I think your tv is now a dumb tv. But it may work with a Roku or Fire and an internet connection, but I doubt it. Otherwise you can get a new tv, which are really cheap now. If you get another smart tv you won't need a Roku.

Ziggysmom

(3,556 posts)

3. Had a Samsung a few years ago. Would this help? We had to reset a few times, I recall.

Reply to Beatlelvr (Original post)

Wed Jan 4, 2023, 12:29 PM

Jan 2023

Beatlelvr

(668 posts)

4. Thanks so much!

Reply to Beatlelvr (Original post)

Wed Jan 4, 2023, 02:59 PM

Jan 2023

What I did was go to Menu, then Smart Hub, then did a "set up". It worked! Yea!!
I thought I had gone through everything, but your suggestion helped.

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