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If your modem / router starts losing signal strength (Original Post) Susan Calvin Jun 2023 OP
Did you unplug it and then plug it back in. multigraincracker Jun 2023 #1
Place it as high as you can in the room. That really helped my signal strength. Goddessartist Jun 2023 #2
Thanks. Susan Calvin Jun 2023 #13
It could. Hard to say, padfun Jun 2023 #3
Thanks. Susan Calvin Jun 2023 #14
This message was self-deleted by its author padfun Jun 2023 #18
Quite often, yes. But... RainCaster Jun 2023 #4
Thanks. Susan Calvin Jun 2023 #15
It's now showing a red lite where there wasn't before? RainCaster Jun 2023 #16
The extender is showing a red light, yes. Susan Calvin Jun 2023 #17
It could also be interference Jerry2144 Jun 2023 #5
WiFi? CloudWatcher Jun 2023 #6
I think the signal strength is lower because Susan Calvin Jun 2023 #8
I actually get okay speed unless the signal strength drops way too low. Susan Calvin Jun 2023 #10
Could be the neighbors crowding out the wifi channels. hunter Jun 2023 #7
Thanks. Susan Calvin Jun 2023 #9
fixed vs. automatic CloudWatcher Jun 2023 #11
They're both enabled Susan Calvin Jun 2023 #12
Settings are important RainCaster Jun 2023 #19
Thanks. Susan Calvin Jun 2023 #20
If this modem-router was supplied by your ISP RainCaster Jun 2023 #21
Oh, if it was theirs I would already have asked. Susan Calvin Jun 2023 #22
Well, since it's yours... RainCaster Jun 2023 #23
Well, that would save me the trouble of registering a new modem / router with Comcast Susan Calvin Jun 2023 #24

multigraincracker

(34,239 posts)
1. Did you unplug it and then plug it back in.
Sun Jun 25, 2023, 07:39 AM
Jun 2023

That’s the only trick I know about computer stuff.

Good luck.

Susan Calvin

(2,145 posts)
13. Thanks.
Sun Jun 25, 2023, 03:13 PM
Jun 2023

It's already on top of a bookshelf that nearly reaches the ceiling. This is a new problem.

padfun

(1,857 posts)
3. It could. Hard to say,
Sun Jun 25, 2023, 07:50 AM
Jun 2023

If it is older than say, seven years, then probably time for a new one.
Or if you upgrade your service to a higher bandwidth, then maybe get a new one.

I did have one for eight years once but when I upgraded, my speed almost doubled.

Susan Calvin

(2,145 posts)
14. Thanks.
Sun Jun 25, 2023, 03:14 PM
Jun 2023

It's not the speed, as long as the signal is not way too weak, it's the signal strength.

Response to Susan Calvin (Reply #14)

RainCaster

(11,623 posts)
4. Quite often, yes. But...
Sun Jun 25, 2023, 10:13 AM
Jun 2023

Are you in the same location for each measurement? BTW, if you changed covers on your tablet or phone, that may be the issue.

Susan Calvin

(2,145 posts)
15. Thanks.
Sun Jun 25, 2023, 03:15 PM
Jun 2023

I haven't changed a thing, including where I measure it on my phone and where the extender that is now showing a red LED is located.

RainCaster

(11,623 posts)
16. It's now showing a red lite where there wasn't before?
Sun Jun 25, 2023, 06:29 PM
Jun 2023

That sounds like it's got troubles. What is the brand & model?

Susan Calvin

(2,145 posts)
17. The extender is showing a red light, yes.
Sun Jun 25, 2023, 08:55 PM
Jun 2023

It doesn't mean there's anything wrong with the extender. It means it's receiving a weak signal.

Jerry2144

(2,630 posts)
5. It could also be interference
Sun Jun 25, 2023, 10:30 AM
Jun 2023

The 2GHz band of the Wi-Fi access point is near the frequency of microwave ovens and numerous other interference. Try logging into the router and change the channel it broadcasts on.

CloudWatcher

(1,932 posts)
6. WiFi?
Sun Jun 25, 2023, 11:14 AM
Jun 2023

Assuming you're talking about WiFi signal strength ... it's complicated.

WiFi can pick to use several different radio frequencies (think AM or FM radio where
you're using/listening on one frequency in a range of available frequencies).

Your problem(s) *might* just be too many other devices sharing the same
frequency. Moving the WiFi traffic to a different frequency (channel) might
be all that is required.

Often (not always) power cycling the router (during the busiest of times) will
kick it enough to look around and automatically pick a better frequency.

If you're brave (or have a family "admin" that can help) you can connect to the
router and poke at it's channel settings and pick a radio frequency to use, and
then rerun your tests to see if it helps.

But -- back to basics -- why do you think the signal strength is lower? Are you
seeing a number in a status report or is it just that "my internet is slower" and
you're assuming it is the fault of your WiFi/router? Often slowness has nothing
to do with your WiFi and is a problem with your ISP or even the site you're
trying to use.

And to answer your question: if your router is really old, getting a new one
*might* help if your devices are also newish (the WiFi standards improve slowly
over time). And it's *possible* you have a broken antenna wire in your router
that a new device would fix.

But my guess is that you've got enough new devices (or neighbors) all on the
same WiFi frequency and the radio channel is just getting busy.

My favorite first step is to use Ethernet (wired) to the router and see if your
performance is dramatically better. With Ethernet you're bypassing WiFi
entirely so you can narrow down the source of a problem.

Susan Calvin

(2,145 posts)
8. I think the signal strength is lower because
Sun Jun 25, 2023, 12:20 PM
Jun 2023

My Wi-Fi speed tester says it is, and my extender is showing a red LED indicating its signal strength is not good. Neither of these things have happened before. Nothing else is new, unless it's caused by the neighbors. I did turn it off and turn it back on again. The modem/router is less than a year old. It wasn't a particularly expensive one, but it had been serving my purposes up till now.

Susan Calvin

(2,145 posts)
10. I actually get okay speed unless the signal strength drops way too low.
Sun Jun 25, 2023, 12:22 PM
Jun 2023

It's the signal strength that is the issue.

hunter

(39,028 posts)
7. Could be the neighbors crowding out the wifi channels.
Sun Jun 25, 2023, 11:20 AM
Jun 2023

When I first installed wifi in our house none of our neighbors had it. A few may have had AOL and a modem.

Now when I scan the wifi channels I get more than a dozen SSIDs, each wifi router serving multiple devices at any given time.

The analogy would be trying to have a conversation in a very crowded and noisy nightclub.

Susan Calvin

(2,145 posts)
9. Thanks.
Sun Jun 25, 2023, 12:21 PM
Jun 2023

I had it on a fixed channel for a while but then I went back to automatic. Do you think I should look and see what my neighbors are using and then pick a fixed channel?

CloudWatcher

(1,932 posts)
11. fixed vs. automatic
Sun Jun 25, 2023, 01:30 PM
Jun 2023

I suspect you'll be happier if it's on automatic. Sounds a lot like your channel is just busy.

Also check that you have both 2gig and 5gig bands enabled. The 2gig band is shared with Bluetooth and
that can cause WiFi interference.

Susan Calvin

(2,145 posts)
12. They're both enabled
Sun Jun 25, 2023, 01:35 PM
Jun 2023

I know because I use the 5 gig on my phone, but my extender is 2.4 only.

RainCaster

(11,623 posts)
19. Settings are important
Sun Jun 25, 2023, 10:19 PM
Jun 2023

You may have a neighbor with a new wap that is stepping on yours. It may not be signal strength but relative signal strength.
The 2.4Ghz band is cramped, so in multifamily buildings and snug neighborhoods agreeing to a few simple rules are important.
1. Only use bands 1,6 and 11
2. Only use 20Mhz bandwidth, not 40

All this can be verified with a wifi scanner app such as WiFi Analyzer. This will allow you to see all your neighbors wifi signals. This way you can see who is on what channels and how close they are. Then you can decide which of those 3 channels is best for you.

Susan Calvin

(2,145 posts)
20. Thanks.
Mon Jun 26, 2023, 09:52 AM
Jun 2023

I looked, and there aren't that many detectable signals from other households. I live in an acreage lot neighborhood. Really, nothing changed between the time I got less than 60 DB and the time I got more than 60 DB. I fiddled with the settings this morning, but nothing made much of any difference. I guess I'll just live with it and see if the modem / router actually dies.

RainCaster

(11,623 posts)
21. If this modem-router was supplied by your ISP
Mon Jun 26, 2023, 12:03 PM
Jun 2023

They may be willing to replace it for free. Worth your time to ask.

Susan Calvin

(2,145 posts)
22. Oh, if it was theirs I would already have asked.
Mon Jun 26, 2023, 12:21 PM
Jun 2023

I have my own, as in the past it has turned out to be considerably cheaper than renting over the years before they died. This is the first time I've had one give me trouble anytime sooner than several years.

RainCaster

(11,623 posts)
23. Well, since it's yours...
Mon Jun 26, 2023, 12:57 PM
Jun 2023

You can buy a new WAP and connect it to the modem. Once configured, then disable the internal access point.

Susan Calvin

(2,145 posts)
24. Well, that would save me the trouble of registering a new modem / router with Comcast
Mon Jun 26, 2023, 03:39 PM
Jun 2023

Which is a nightmare and of itself. I'll probably do that, thanks.

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