Computer Help and Support

bucolic_frolic

(47,137 posts) Tue Jan 9, 2024, 08:24 AM Jan 2024

Gmail account help

When I shutdown last night, all was good. When I booted up today, I was logged out of everything except Yahoo.

Gmail took me through screen after screen of security measures, then decided to create an account based on a backup email address and I cannot login to my old Gmail account and access my life, even though it tells me I am logged in. I have no idea what to do. Several of my financial accounts are on there, information I need to pay bills. I mean What Happened? What do I do now?

UPDATE: Finally signed into original account. i think someone is dicking with Google ... now there is a second account with all my personal info ... I need to delete that and change all passwords. THis is so sick.

UPDATE Day 2: Still wrangling with Google. Don't know why all my active logins and site info was deleted 2 nights ago. As if I had deleted all cookies and offline data and then some.

8 replies

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Gmail account help (Original Post) bucolic_frolic Jan 2024 OP

I suppose you've tried this but... radical noodle Jan 2024 #1

Yes, tried that several times. It tells me someone else already owns that account. bucolic_frolic Jan 2024 #2

So glad to hear you got in radical noodle Jan 2024 #3

My gmail has been inoperative for over a year. jpak Jan 2024 #4

I just wish there were Total Delete buttons bucolic_frolic Jan 2024 #7

👇👇👇👁️👁️ Goonch Jan 2024 #5

Don't put anything in Gmail is a good idea too bucolic_frolic Jan 2024 #6

You could always get a real email provider. Cost a few dollars a month but worth every penny. Wonder Why Jan 2024 #8

radical noodle

(8,686 posts)

1. I suppose you've tried this but...

Reply to bucolic_frolic (Original post)

Tue Jan 9, 2024, 08:28 AM

Jan 2024

have you tried adding another email (your real one)? I have two email/google accounts and have them both accessible easily.

bucolic_frolic

(47,137 posts)

2. Yes, tried that several times. It tells me someone else already owns that account.

Reply to radical noodle (Reply #1)

Tue Jan 9, 2024, 08:36 AM

Jan 2024

I finally got logged into my original account by deleting all cookies. But I have no idea why the second account needed to be created, how to delete it, or what prompted all this security BS today.

I swear, I am leaving Google for good. I can't stand it anymore.

radical noodle

(8,686 posts)

3. So glad to hear you got in

Reply to bucolic_frolic (Reply #2)

Tue Jan 9, 2024, 08:45 AM

Jan 2024

Any of them is a nightmare of cookies and security these days. I try to keep everything in more than one place.

jpak

(41,780 posts)

4. My gmail has been inoperative for over a year.

Reply to bucolic_frolic (Original post)

Tue Jan 9, 2024, 09:18 AM

Jan 2024

Did everything I could to fix it - I thought - but no luck.

bucolic_frolic

(47,137 posts)

7. I just wish there were Total Delete buttons

Reply to jpak (Reply #4)

Tue Jan 9, 2024, 09:34 AM

Jan 2024

and it's a plague on Android.

Goonch

(3,817 posts)

5. 👇👇👇👁️👁️

Reply to bucolic_frolic (Original post)

Tue Jan 9, 2024, 09:19 AM

Jan 2024

bucolic_frolic

(47,137 posts)

6. Don't put anything in Gmail is a good idea too

Reply to Goonch (Reply #5)

Tue Jan 9, 2024, 09:33 AM

Jan 2024

Yahoo in its worst days hasn't ever done so much damage. I've only had gmail about 15 months, but I sure hate to spend the time moving.

Wonder Why

(4,601 posts)

8. You could always get a real email provider. Cost a few dollars a month but worth every penny.

Reply to bucolic_frolic (Original post)

Tue Jan 9, 2024, 09:36 AM

Jan 2024

Mine costs me $3/mo, provides great customer support and never fails. You don't have to use the big guys with privacy policies that basically say "we steal all your personal information and you can't do anything about it and don't even think about contacting us for problems because you're just a worthless nobody'

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