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Maraya1969

(22,976 posts)
Tue Mar 19, 2024, 05:01 PM Mar 2024

Dashlane stopped auto filling so I ended up with them on the phone and they said

I needed to renew Outlook. I don't use Outlook as far as I know. They pop up a lot when I try to send an email and I just close it up.

Do I need that stupid thing? I don't even know how much it costs? If I get rid of it will Dashlane keep working? I liked the way Dashlane auto filled things.

Thank you for any advise

12 replies = new reply since forum marked as read
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canetoad

(18,073 posts)
1. It's free as far as I know
Tue Mar 19, 2024, 05:41 PM
Mar 2024

If you don't count the Microsoft baggage that comes with it.

I don't use it but a Windows 11 update this week installed a new version of Outlook on my computer - and I immediately uninstalled it. Nothing SHOULD stop working - I guess this depends a lot on how you have configured your computer.

You could try making a system restore point, then uninstalling Outlook and see what happens.

Maraya1969

(22,976 posts)
2. Thank you. The people from Dashlane took over my computer, I allowed it and showed
Tue Mar 19, 2024, 05:51 PM
Mar 2024

me how many microsoft processers stopped. Maybe I should call them back and ask them to uninstall Outlook. It seemed like the page I got them referred to money but they had some 365 thing for free.

To tell the truth I am so damn confused now I can barely remember my name. Why would Microsoft stop working?

Anyway I will uninstall Outlook if I can keep the brain cells in their shell long enough, (I have filled out so many things today - including a BBB complaint toward a driveway paver company looking for my money back, (a mere $4,800) and also filing a scam report against them. Without Dashlane it is a great big pain in the ass.

What was the question?













ItsjustMe

(11,595 posts)
8. "The people from Dashlane took over my computer"
Tue Mar 19, 2024, 06:17 PM
Mar 2024

"I allowed it and showed me how many microsoft processers stopped."

This is a scam, they are trying to steal your money.

Never let anybody you don't know connect to your computer.

ItsjustMe

(11,595 posts)
11. It depends
Tue Mar 19, 2024, 07:37 PM
Mar 2024

Did you give them a credit card number?
If so, call her credit card company and notified them of possible unauthorized transaction.

You also need to uninstall the software you used to let them connect to your computer.


Maraya1969

(22,976 posts)
12. I spoke to my bank and I changed some information about how to go in. I also had them
Tue Mar 19, 2024, 09:39 PM
Mar 2024

set up alerts and supposedly they are going to send me more information about how to keep my account safe.

I am mostly worried about my bank account

Maraya1969

(22,976 posts)
3. Just uninstalled Outlook. We'll see what happens. Dashlane has always been good for me
Tue Mar 19, 2024, 05:54 PM
Mar 2024

And I thought they were going to fix this easy. But after the guy brought up renewing Microsoft and I asked a question he answered and then hung up the phone. I'm sorry but that is sucky business.

canetoad

(18,073 posts)
4. I had no idea
Tue Mar 19, 2024, 05:59 PM
Mar 2024

What Dashlane is. I understand it is a password manager. They shouldn't be urging you to update Microsoft or anything else that you are not sure about. Sounds a bit suss to me.



AllaN01Bear

(22,968 posts)
5. when i buy any computer , tne minute m$ starts screaming for $. like the cyber men , delete , delete, delete
Tue Mar 19, 2024, 06:02 PM
Mar 2024

and find open source products out there . pox m$

vanlassie

(5,899 posts)
9. Dashlane says Apple won't allow them to autofill
Tue Mar 19, 2024, 07:13 PM
Mar 2024

stuff. Not sure why. Not your problem, I know… just added in case any Apple folks have had this issue.

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