I don't quite understand how apps work sometimes. I have an iPhone 7 and my online banking app won't open
It has a little cloud under it and says it cant download it this time. Ive been using it for a few years never had any trouble. Anybody have any suggestions? Im sorry Im so technologically ignorant
MOMFUDSKI
(7,080 posts)They will help you
unweird
(2,969 posts)At some point app updates may no longer be supported on older platforms and an iPhone 7 is definitely an older platform.
Walleye
(35,891 posts)dweller
(25,107 posts)Every few months . Its annoying but have to to use it.
✌🏻
unweird
(2,969 posts)Start putting money aside for an upgrade, newer phone.
Walleye
(35,891 posts)LuvLoogie
(7,551 posts)You may need a new phone for that app?
Walleye
(35,891 posts)I do like having a camera in my pocket but I wish the quality was better. Ill have to think about it
LuvLoogie
(7,551 posts)Research what models will be supported through updates beyond the current iOS 17
usonian
(14,053 posts)My iphone8 cant go past ios 16, and newer apps will not download to it.
And yes, the C*** app seens to be updated once a month. They say for features but I suspect that its for security, updating some keys inside. (Just guessing)
The solution I have found for banking apps that obsolete your ios and phone is to access accounts via the web with the newest browser you can possibly find. Since browsers on the iphone (ios) are required to use the Apple mandated code inside, they are all basically the same, and Safari is kind of locked to the operating system.
You might have, beg or borrow a computer that will take a really up to date browser.
That said, I went to access my records (in CSV format) from my credit union and some browsers worked and some didnt. Banks are not really in the software business. They do whatever works for most customers.
PG&E outright quit on one browser, which is completely up to date. Safari on Ventura, with extensions turned off for the site, worked. I dont mind doing that for a site that is not going to spit out ads and malware. As for the rest of the internet, I block everything I can.
Its all a moving target, and we have to move.
Walleye
(35,891 posts)AllaN01Bear
(23,127 posts)Close and reopen the app. Force the app to close. ...
Restart your device. Restart your iPhone or restart your iPad. ...
Check for updates. ...
Delete the app, then redownload it.
Apr 1, 2024
Walleye
(35,891 posts)AllaN01Bear
(23,127 posts)Walleye
(35,891 posts)AllaN01Bear
(23,127 posts)AllaN01Bear
(23,127 posts)sometimes these things get corrupted and just be a general pain . im from old school. if you have a issue w something on computer or phone or tablet . delete . re install and restart, i also completly shut down so that things will clear the registers , then turn it back on again.