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Marthe48

(18,993 posts)
Wed Jul 31, 2024, 07:51 PM Jul 2024

UPDATE: Does anyone have a subscription to Hulu?

Last edited Tue Sep 17, 2024, 12:55 PM - Edit history (1)

I signed up a couple years ago and watched the first 2 seasons of Only Murders in the Building. I haven't logged in for a long time, but kept the subscription, paid every month.

I thought I'd log in and start watching season 3, but when I do, I get a popup that says to use a Disney log in, and if I don't have one, I'll be redirected. But I don't get redirected. I tried to get Hulu help, but I have to log in, and can't.

I saw that Google Play Store has a Hulu app, but if I try to download that, I get my phone or my tablet as choices, but not my laptop. I wanted it on my laptop. I used Hulu on this laptop when I used it before.

If I have time, I'll try to get in touch with Hulu some other way. It sucks that everything is so complicated.

Sept. 17: I finally had a chance to get back to this. I got a link to get a new password, and got into my account today. My plan was to cancel, and then start a new account. I read a post from another DUer that disney was raising the price, so I canceled it. I'm not going to start a new account at this time, but at least I got the old account canceled and also the payment method.

Thanks again for all of the help!



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UPDATE: Does anyone have a subscription to Hulu? (Original Post) Marthe48 Jul 2024 OP
I had this problem! birdographer Jul 2024 #1
I'll call tomorrow Marthe48 Jul 2024 #5
Are you paid up and cant get in or are you trying to start subscribing again after a long absence? Eliot Rosewater Jul 2024 #2
I'm paid up Marthe48 Jul 2024 #4
Yeah it says 'MyDisney' on the Hulu login screen now, since they merged. I just login with the same sinkingfeeling Jul 2024 #3

birdographer

(2,527 posts)
1. I had this problem!
Wed Jul 31, 2024, 07:54 PM
Jul 2024

Out of the blue I had to sign in on my laptop. All of a sudden they are telling me that starting August 2, I will be charged $87 a month for Disney+ and all kinds of things. And I couldn't get past that screen. Called them, the guy said no worries, your plan will stay the same.

Call them. They want money.

Eliot Rosewater

(32,536 posts)
2. Are you paid up and cant get in or are you trying to start subscribing again after a long absence?
Wed Jul 31, 2024, 07:57 PM
Jul 2024


https://www.hulu.com/welcome

Gives you 3 options, two are Disney bundles and one is in smaller print below that for HULU ONLY...

Upper right is log in and you should be able to log in there if you have an active account, you may have to start over.

Marthe48

(18,993 posts)
4. I'm paid up
Wed Jul 31, 2024, 08:04 PM
Jul 2024

I got the email rect just a few days ago, for the latest charge. I have a Hulu shortcut on my laptop and that didn't get me anywhere.

I tried to get in on the login link and it went to the disney popup.

sinkingfeeling

(52,986 posts)
3. Yeah it says 'MyDisney' on the Hulu login screen now, since they merged. I just login with the same
Wed Jul 31, 2024, 07:59 PM
Jul 2024

email and password I've always had for Hulu (last 8 years). Works fine.

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