Computer Help and Support

mntleo2

(2,580 posts) Sun Jan 26, 2025, 05:21 PM Sunday

HP laptop cannot see embedded camera ...

..or even an USB camera. The Dir command sees it, but in the settings it says no camera is installed. Since I do not have a Windows 11 disk how or where can I find a driver or a reinstall for this camera? HP.com sees the laptop but it does not have any reinstalls for drivers. where can I find drivers for cameras?

Thanks for whatever info you may have.

Sincerely, Cat in Seattle

5 replies

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HP laptop cannot see embedded camera ... (Original Post) mntleo2 Sunday OP

Might be a loose cable LuvLoogie Sunday #1

This link may help justaprogressive Sunday #2

Check in Device Manager Hokie Sunday #3

Search HP downloads/support canetoad Sunday #4

TY so much! mntleo2 Tuesday #5

LuvLoogie

(7,682 posts)

1. Might be a loose cable

Reply to mntleo2 (Original post)

Sun Jan 26, 2025, 05:23 PM

Sunday

Is it under warranty still?

justaprogressive

(2,670 posts)

2. This link may help

Reply to mntleo2 (Original post)

Sun Jan 26, 2025, 05:58 PM

Sunday

https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Web-Camera-driver-windows-11-64-bit/td-p/8952819

Hokie

(4,328 posts)

3. Check in Device Manager

Reply to mntleo2 (Original post)

Sun Jan 26, 2025, 06:10 PM

Sunday

To access it right click on the Start Button and select Device Manager. See if Camera is listed. If listed click to expand and your camera should show. If the computer is detecting it then it should show there. HP might have a later driver for the built in camera. Double click to open up properties. There should be a drivers tab.

You can also try Uninstall Device and rebooting to let the computer detect it again.

canetoad

(18,460 posts)

4. Search HP downloads/support

Reply to mntleo2 (Original post)

Sun Jan 26, 2025, 06:46 PM

Sunday

For your make and model then try to find a camera driver. Download and install and hopefully that should fix it.

mntleo2

(2,580 posts)

5. TY so much!

Reply to mntleo2 (Original post)

Tue Jan 28, 2025, 07:30 PM

Tuesday

I will be investigating these suggestions. I am so appreciative for then all!

Sincerely,
Cat in Seattle

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