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bettyellen

(47,209 posts)
Tue Sep 17, 2013, 05:01 PM Sep 2013

Panic report? What the?

I have been getting some odd freeze ups, not sure what is happening, map ware from DU maybe?
Anyway- today it just shut down on it's own. Does anyone have a clue what any of this means?
TIA!




Interval Since Last Panic Report: 1807785 sec
Panics Since Last Report: 1
Anonymous UUID: DE3988FA-7206-77F0-C378-1C6B9D392DB9

Tue Sep 17 17:48:54 2013
panic(cpu 3 caller 0xffffff8023ab7e95): Kernel trap at 0xffffff8023aa7125, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff80f57ccd88, CR3: 0x0000000061435019, CR4: 0x00000000001606e0
RAX: 0x0000000000000010, RBX: 0x0000000000014d90, RCX: 0x0000000000040000, RDX: 0x0000000000200000
RSP: 0xffffff811412bbd8, RBP: 0xffffff811412bc10, RSI: 0xffffff80f57ccd88, RDI: 0xffffff80f57ccd98
R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0x0000000000000000, R11: 0x0000000000000000
R12: 0xffffff803a263b80, R13: 0x00000000000014d9, R14: 0xffffff8035be8720, R15: 0xffffff803770a5c0
RFL: 0x0000000000010682, RIP: 0xffffff8023aa7125, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0xffffff80f57ccd88, Error code: 0x0000000000000000, Fault CPU: 0x3

Backtrace (CPU 3), Frame : Return Address
0xffffff811412b870 : 0xffffff8023a1d626
0xffffff811412b8e0 : 0xffffff8023ab7e95
0xffffff811412bab0 : 0xffffff8023acd4dd
0xffffff811412bad0 : 0xffffff8023aa7125
0xffffff811412bc10 : 0xffffff8023e00d69
0xffffff811412bc60 : 0xffffff8023dff222
0xffffff811412bcc0 : 0xffffff8023df0eb1
0xffffff811412bd00 : 0xffffff8023dedcf3
0xffffff811412bd30 : 0xffffff8023df0eb1
0xffffff811412bd70 : 0xffffff8023dedcf3
0xffffff811412bda0 : 0xffffff8023df0eb1
0xffffff811412bde0 : 0xffffff8023e26ce3
0xffffff811412be00 : 0xffffff8023e312a1
0xffffff811412be10 : 0xffffff8023e63028
0xffffff811412be50 : 0xffffff8023a94232
0xffffff811412be80 : 0xffffff8023a20aed
0xffffff811412beb0 : 0xffffff8023a10448
0xffffff811412bf00 : 0xffffff8023a1961b
0xffffff811412bf70 : 0xffffff8023aa5dd6
0xffffff811412bfb0 : 0xffffff8023acdd43

BSD process name corresponding to current thread: UserEventAgent

Mac OS version:
12D78

Kernel version:
Darwin Kernel Version 12.3.0: Sun Jan 6 22:37:10 PST 2013; root:xnu-2050.22.13~1/RELEASE_X86_64
Kernel UUID: 3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6
Kernel slide: 0x0000000023800000
Kernel text base: 0xffffff8023a00000
System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)

System uptime in nanoseconds: 52015900318920
last loaded kext at 52015767607086: com.apple.iokit.IOBluetoothUSBDFU 4.1.3f3 (addr 0xffffff7fa56f9000, size 12288)
last unloaded kext at 51122997417156: com.apple.driver.AppleUSBCDC 4.1.23 (addr 0xffffff7fa56ed000, size 12288)
loaded kexts:
com.apple.iokit.IOBluetoothUSBDFU 4.1.3f3
com.apple.driver.AppleUSBTCKeyEventDriver 237.1
com.apple.driver.AppleUSBCDC 4.1.23
com.apple.filesystems.smbfs 1.8
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.1.3f3
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 100.12.87
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.3f3
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.3.0
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.driver.AppleBacklight 170.2.5
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleIntelHD4000Graphics 8.1.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleIntelFramebufferCapri 8.1.0
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.SMCMotionSensor 3.0.3d1
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.driver.AppleIRController 320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.5
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AppleUSBHub 5.5.5
com.apple.driver.AirPort.Brcm4331 614.20.16
com.apple.driver.AppleSDXC 1.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.6.0b1
com.apple.driver.AppleAHCIPort 2.5.1
com.apple.driver.AppleUSBXHCI 5.5.5
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.3f3
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOBluetoothFamily 4.1.3f3
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.iokit.IOAcceleratorFamily 30.14
com.apple.driver.AppleGraphicsControl 3.3.0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.driver.AppleThunderboltNHI 1.6.3
com.apple.iokit.IOThunderboltFamily 2.2.6
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 522.4
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOUSBFamily 5.5.5
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.2
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i7, 2.9 GHz, 8 GB, SMC 2.2f41
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.100.16)
Bluetooth: Version 4.1.3f3 11349, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE SSD SM128E, 121.33 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0x1d180000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 6
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 5
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 9

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evlbstrd

(11,205 posts)
1. It's a Kernel Panic.
Tue Sep 17, 2013, 05:31 PM
Sep 2013

In other words, your Mac crashed. The report lists your OS version, system extensions and hardware configuration.

 

bettyellen

(47,209 posts)
2. tks. I have no idea what is going on lately. if I should sweep for bugs? Disk Utility said all was
Tue Sep 17, 2013, 05:32 PM
Sep 2013

fine.

evlbstrd

(11,205 posts)
3. Have you installed anything new lately?
Tue Sep 17, 2013, 05:37 PM
Sep 2013

Maybe added new hardware? You may have an older driver loading that the OS doesn't like.

 

bettyellen

(47,209 posts)
4. no, but I have been ignoring prompts to update Widevine Media Optimizer that come up every 5 minutes
Tue Sep 17, 2013, 05:40 PM
Sep 2013

they piss me off so much! I haven't added any software at all. Have no idea why I am getting frequent freeze ups lately.

evlbstrd

(11,205 posts)
7. Some things to try
Tue Sep 17, 2013, 06:56 PM
Sep 2013

Start up while holding the shift key. That's Safe Mode, only OS X loads, nothing third party. See if you panic again. Also, run Software Update.

I've never used Widevine Media Optimizer. You might update that, too.

Important: Do those things one at a time and see if the problem persists. You want to try to narrow down the cause.

sir pball

(4,943 posts)
10. Could be wonky memory. Test it.
Tue Sep 17, 2013, 11:38 PM
Sep 2013
Memtest is the best option for Macs (as far as I know memtest86 won't boot, if anybody else knows better please let me know!); it will take a while but definitely rule out, or pin down, faulty RAM as the problem.

If it isn't the RAM, I've heard there are copies of the Apple hardware diagnostic CD in the wild, but since it's technically internal-use-only it would be a copyright violation to download. I seriously don't have a copy and wouldn't know where to start looking beyond the usual suspects.
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