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Floyd R. Turbo

(28,885 posts)
Thu Oct 26, 2023, 11:39 AM Oct 2023

Can't install 17.1 on my gen six iPad. The update requires 928 MB of space. My pad has

7.66 GB of free space. When I attempt to complete the installation I get an error message that the pad doesn’t have adequate space available.

This issue began with the first of the 17. updates. In the past I deleted apps until the updates would install. With 17.1 however, deleting apps doesn’t seem to work.

Any/all advice is sincerely appreciated.:hi

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Can't install 17.1 on my gen six iPad. The update requires 928 MB of space. My pad has (Original Post) Floyd R. Turbo Oct 2023 OP
Check your photos and videos... MiHale Oct 2023 #1
Thing is I have adequate available space. Floyd R. Turbo Oct 2023 #4
Contact Apple Support thru the website. Tell them you can't install the OS upgrade even though you have space. emulatorloo Oct 2023 #2
Probably my only hope! Floyd R. Turbo Oct 2023 #5
Up the space on your I-Cloud account and transfer some files off your ipad that way hlthe2b Oct 2023 #3
Yep! Floyd R. Turbo Oct 2023 #6
Mac help 1 (800) 275-2273. You will need the imei or serial number. mahina Oct 2023 #7
I just deleted apps until the update would install! Floyd R. Turbo Oct 2023 #9
Take a look at "system data". usonian Oct 2023 #8
Thanks. Floyd R. Turbo Oct 2023 #10

MiHale

(10,644 posts)
1. Check your photos and videos...
Thu Oct 26, 2023, 11:44 AM
Oct 2023

They take up all sorts of space. ‘Messages’ seems to love to hold on to the photos others have sent I’ve cleaned that up for room. That’s not a ton of mb’s one video could fix it.

🤞

emulatorloo

(45,528 posts)
2. Contact Apple Support thru the website. Tell them you can't install the OS upgrade even though you have space.
Thu Oct 26, 2023, 11:47 AM
Oct 2023

On the website you leave a message asking them to call you. They usually call you back with 5 minutes.

They are knowledgeable and very helpful.

hlthe2b

(105,915 posts)
3. Up the space on your I-Cloud account and transfer some files off your ipad that way
Thu Oct 26, 2023, 11:50 AM
Oct 2023

thereby freeing up space. I think I pay $0.99/mo just to be sure I can do that.

On edit, I missed that you said you have more than enough space. As someone else said, call Apple support.

mahina

(18,840 posts)
7. Mac help 1 (800) 275-2273. You will need the imei or serial number.
Thu Oct 26, 2023, 12:01 PM
Oct 2023

Last edited Thu Oct 26, 2023, 01:41 PM - Edit history (1)

It’s free, and why I still buy macs.

I think the update takes more memory

usonian

(13,470 posts)
8. Take a look at "system data".
Thu Oct 26, 2023, 12:57 PM
Oct 2023

My phone had about 50% of memory used by apps and such, but system data claimed the other 50%. I tried everything and the solution was to back up the phone, wipe it and restore from backup.

This may not be the cause of your problem, but take note.

Other than that, I guess it’s really “call apple”. Good luck.

P.S. Solid state drives work to copy stuff. Details omitted here.

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