https://www.pbs.org/newshour/show/how-a-faulty-software-update-sparked-tech-disruptions-worldwide

Basically it's a matter of economics. All the companies have incentives to run lean (he didn't say it but I think meant saving money and answering to stockholders and boards).

PBS asked great questions: what would it take to ensure things like this and other recent outages don't keep happening. Comes down to redundancy which costs money. He didn't think the tech industry would fix it.

No regulatory agency would do much, he thought. Only legislation could make companies spend the money to be resilient. But what constituency would push for that?

He was pretty sure nobody would be held to account and conditions for these things to keep happening wouldn't improve. But he did point to a path forward – if anyone pushed for it.

In the business I work for. We can't catch a break we got hit with a horrible ransom attack last year so we invested in CrowdStrike. It's 100s of PCs each one takes an effort to fix and the servers are worse.

CrowdStrike joins the leagues with Cloudflare in companies that to stop doing that, lol

The hidden assumption in your title seems to be that personal computers or phones were affected. Very few were affected because ordinary people (not server farm operators or corporate IT systems) don't use CrowdStrike on their PCs, except possibly very few.

https://www.ebay.com/p/66955868

Remember that the cloud is just someone else's computer. And the people running the cloud computers can be just as stupid as anyone else.