CrowdStrike to apologize for global IT outage in congressional testimony

Source: The Guardian

CrowdStrike to apologize for global IT outage in congressional testimony

Faulty update from cybersecurity company ground hospitals, airports and payment systems to halt in July

Blake Montgomery and Johana Bhuiyan
Tue 24 Sep 2024 18.51 BST
Last modified on Tue 24 Sep 2024 19.03 BST

A CrowdStrike senior executive will apologize for causing a global software outage that ground the operations of hospitals, airports, payment systems and personal computers around the world to a halt in July.

Adam Meyers, senior vice-president for counter adversary operations at CrowdStrike, is slated to testify before Congress on Tuesday. Meyers will speak to the House homeland security cybersecurity and infrastructure protection subcommittee. In testimony made available before the hearing, he wrote: “I am here today because, just over two months ago, on July 19, we let our customers down … On behalf of everyone at CrowdStrike, I want to apologize.” He will say the company has undertaken “a full review of our systems” to prevent the cascade of errors from occurring again.

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Read more: https://www.theguardian.com/technology/2024/sep/24/crowdstrike-outage-microsoft-apology