DC/MD/VA: WMATA increasing service, implementing courtesy stop option for late night riders

Washington Metropolitan Area Transit Authority (WMATA) will be increasing its service on bus routes and Metrorail starting June 26, as well as implementing an overnight courtesy stop policy to enhance rider safety.

The new service plan represents the most train service in WMATA’s 47-year history. There will be 58 percent more trains in service on weekdays compared to July 2022, which will allow the authority to provide 73 percent more train trips.

On WMATA’s bus network, the new service plan exceeds pre-pandemic levels by four percent. Improvements will be delivered on 68 routes and WMATA notes this includes expanding the reach of its Frequency Service Network to more customers and routes.

WMATA’s Metro rail service will include:

* Orange Line trains every 10 minutes from opening until 9:30 p.m. and every 15 minutes after 9:30 p.m.

* Blue and Silver Line trains every 12 minutes from opening until 9:30 p.m. and every 15 minutes after 9:30 p.m.

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Courtesy stop requests

The overnight hours between late June 25 and June 26 saw WMATA implement a new policy that will allow riders to exist a bus between stops along the route if it is safety to do so. This optional courtesy stop request is modeled after best practices at transit agencies that allow these types of stops.

Customers will be able to request a courtesy stop between 9 p.m. and 5 a.m. WMATA says safety is at the heart of the new stop option, and bus operators will be able to use their discretion on whether it is safety to stop in between designated stops. The authority says stopping along busy highways, at approaching intersections or locations without a curb are a few examples where it would be unsafe to exit a bus between stops. ...............(more)

https://www.masstransitmag.com/management/article/53064398/wmata-increasing-service-implementing-courtesy-stop-option-for-late-night-riders