Amtrak begins management of Washington Union Station

WASHINGTON — Amtrak on Monday announced plans for renovations and operational improvements at Washington Union Station as a result of a court ruling granting it control of the station.

As of Monday, July 29, the passenger rail company is responsible for the day-to-day management and operations of the station, and said it will immediately initiate work to address safety, security, repair, and maintenance of the structure. That work will take place in coordination with the Federal Railroad Administration, which represents the building’s owner, the U.S. Department of Transportation, and the Union Station Redevelopment Corp., which leases the structure from the DOT.

Immediate plans for the station — Amtrak’s second busiest — include adding a customer service information booth in the Main Hall and expanded digital and directional signage. Also to be introduced over time is additional customer seating and modified boarding procedures to reduce congestion.

“Washington Union Station is a major transportation hub, tourist destination, and a key asset of our core business,” Amtrak President Roger Harris said in a press release. “Amtrak has the experience and vision to create a safer and more welcoming environment for travelers and other visitors and ensure the vitality and longevity of this iconic building.” .............................(more)

https://www.trains.com/trn/news-reviews/news-wire/amtrak-begins-management-of-washington-union-station/